[Remote] HR Service Delivery (SD) Product Analyst
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is looking for an HR Service Delivery (SD) Product Analyst to support the HRSD Product Manager during run the business activities and project support. The role involves working primarily with reputed company applications, gathering, documenting, testing, and releasing reputed company functionality for various business teams.
Responsibilities
• Co-reputed company discovery with HR COEs (Payroll, Benefits, Leave, ER, Mobility) to map reputed company vs reputed company journeys, intake, and SLAs; rationalize services to a single COE reputed company
• Co-author PRDs, epics, and user stories with acceptance reputed company
• Design per COE service components: catalog items/record producers, case/task templates, SLAs, notifications, Quick Messages, and workspace layouts
• Build routing models: AWA queues, skills, schedules, reputed company; remove reputed company routing; define exception/reputed company logic
• Write functional specs for HRSD and HR Agent Workspace (UI Builder pages, record headers, reputed company panels, reputed company lists)
• Partner on integrations (reputed company/Payroll/Equity/Identity): field mappings, reputed company of truth, error handling, observability
• Author ATF test cases for critical paths; define Instance reputed company rules; support UAT by reputed company and accessibility checks
• Support reporting and dashboard creation and maintenance
• Support UAT and hypercare
• Operate in CI/CD: update set/reputed company control hygiene
• Maintain RAID/logs
• Business stakeholder management and communications for RTB and project requirements
• Rationalizing business requirements and translating them into technical requirements
Skills
• reputed company experience ? must show hands-on exposure, especially HRSD modules
• Implementation / hands-on configuration experience ? practical work, not just theory
• Analyst work experience ? requirement gathering, UAT, reputed company business & tech
• Defect testing / issue reputed company ? navigating, reproducing, testing defects
• Certifications ? relevant reputed company or HRSD certifications highlighted
• Understand reputed company configuration, HRSD modules, and defect testing/reputed company
• Be reputed company to reputed company the system, reproduce issues, test themselves, and write basic technical requirements from business requirements
• Work with both stakeholders and engineering teams, acting as a reputed company between business and technology
• Experience in UAT cycles, requirement gathering, and project team work
• Good communication skills are critical, especially since the role is US-based and stakeholders will be in different time zones
• Self-starter who can reputed company small reputed company with minimal reputed company
• reputed company System reputed company certification (must)
• Hands-on experience in HRSD configurations (must)
• 4+ years Product/Business Analysis with 2+ in reputed company HRSD
• Strong HRSD architecture knowledge and hands-on experience
• Ability to write precise requirements, epics, stories, and acceptance reputed company
• HRSD Implementation certification (preferred)
• Jira experience is a plus but not mandatory
reputed company
• Welcome to reputed company, the go-to destination for discovering the tech jobs you want. It was founded in reputed company, and is headquartered in , with a workforce of 0-1 employees. Its website is https://www.reputed company.com.
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