**Experienced Part-Time Remote Data Entry Clerk – Customer Service and IT Ticketing Support**

Are you a detail-oriented and tech-savvy individual looking for a flexible part-time opportunity with a dynamic company like blithequark? Do you have a passion for delivering exceptional customer service and a knack for navigating complex IT systems? If so, we invite you to join our team as a Part-Time Remote Data Entry Clerk, where you'll play a vital role in supporting our Help Desk team and driving customer satisfaction. **About blithequark** At blithequark, we're a forward-thinking organization that's dedicated to revolutionizing the way we approach technology and customer service. Our team is comprised of innovative thinkers, passionate problem-solvers, and dedicated professionals who are committed to making a positive impact. As a remote data entry clerk, you'll be part of a collaborative and dynamic team that's shaping the future of customer service and IT support. **Job Summary** We're seeking an experienced Part-Time Remote Data Entry Clerk to join our team on a permanent basis. This role is ideal for individuals who are comfortable working on a computer all day, possess exceptional typing skills, and have a keen eye for detail. As a data entry clerk, you'll be responsible for receiving and processing customer requests, submitting tickets into our Help Desk system, and providing timely updates to customers via email. If you're a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply. **Key Responsibilities** As a Part-Time Remote Data Entry Clerk, your key responsibilities will include: * Receiving and processing customer requests for technical assistance via phone, email, or online chat * Opening and submitting tickets into our Help Desk system for review by our team of Help Desk technicians * Reviewing each open ticket to determine the outcome and coordinating with customers as necessary * Providing timely and accurate updates to customers via email to ensure exceptional customer service * Maintaining accurate and up-to-date records of customer interactions and ticket resolutions * Collaborating with our Help Desk team to resolve complex technical issues and provide support to customers **Essential Qualifications** To be successful in this role, you'll need to possess the following essential qualifications: * Previous experience in I.T. Help Desk ticketing or online customer service for a technology company or busy online retailer * Excellent typing skills (at least 40 wpm) and attention to detail * Ability to work independently in a remote environment with minimal supervision * Strong communication and interpersonal skills, with the ability to interact with customers in a professional and courteous manner * Ability to learn and adapt to new systems and processes quickly * High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred **Preferred Qualifications** While not required, the following qualifications would be an asset in this role: * Experience with Help Desk ticketing systems, such as Zendesk or ServiceNow * Familiarity with cloud-based applications and software as a service (SaaS) platforms * Knowledge of ITIL (Information Technology Infrastructure Library) principles and best practices * Certification in customer service or IT support, such as CompTIA A+ or ITIL Foundation **Skills and Competencies** To succeed in this role, you'll need to possess the following skills and competencies: * Strong analytical and problem-solving skills, with the ability to think critically and resolve complex issues * Excellent communication and interpersonal skills, with the ability to interact with customers in a professional and courteous manner * Ability to work independently in a remote environment with minimal supervision * Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines * Ability to learn and adapt to new systems and processes quickly * Strong attention to detail and accuracy, with the ability to maintain accurate and up-to-date records **Career Growth Opportunities and Learning Benefits** As a Part-Time Remote Data Entry Clerk at blithequark, you'll have access to a range of career growth opportunities and learning benefits, including: * Opportunities for professional development and training in areas such as IT support, customer service, and project management * Access to a range of online courses and training programs to help you develop new skills and enhance your knowledge * Collaborative and dynamic work environment with a team of innovative thinkers and passionate problem-solvers * Flexible work arrangements and remote work options to support your work-life balance * Competitive compensation and benefits package, including health, dental, and vision insurance, and paid time off **Work Environment and Company Culture** At blithequark, we're committed to creating a positive and inclusive work environment that supports the well-being and success of our team members. Our company culture is built on the following values: * Collaboration and teamwork * Innovation and creativity * Customer focus and satisfaction * Continuous learning and development * Diversity, equity, and inclusion **Compensation and Benefits** As a Part-Time Remote Data Entry Clerk at blithequark, you'll receive a competitive compensation package, including: * Starting pay of up to $20 per hour, depending on experience * Opportunities for professional development and training * Access to a range of online courses and training programs * Collaborative and dynamic work environment * Flexible work arrangements and remote work options * Competitive benefits package, including health, dental, and vision insurance, and paid time off **How to Apply** If you're a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for this role. We look forward to hearing from you! Apply to this job Apply for this job