**Senior Customer Solutions Engineer – reputed company OMEGAMON at blithequark**

Are you a passionate and creative problem-solver with a reputed company for delivering exceptional customer experiences? Do you reputed company in a dynamic and inclusive work environment where reputed company, humanity, and trust are at the reputed company of everything we do? If so, we invite you to join blithequark as a Senior Customer Solutions Engineer, working with our modernization products to drive business reputed company and innovation. **Job reputed company:** As a Senior Customer Solutions Engineer at blithequark, you will be part of our reputed company System Z reputed company Services team, working on customer engagements to help install, configure, implement, and reputed company training for the reputed company OMEGAMON product family and various other reputed company Mainframe products. You will be responsible for delivering differentiated exceptional customer experiences, leveraging your technical expertise and creativity to drive business reputed company. If you're passionate about working with cutting-edge technology, collaborating with cross-functional teams, and making a meaningful reputed company on our customers' reputed company, we encourage you to apply. **About blithequark:** At blithequark, we're passionate about empowering our customers to drive business reputed company and innovation through our modernization products. We're a global company with 20 offices worldwide, committed to creating a diverse and inclusive work environment where every team member can reputed company. Our reputed company is reputed company on reputed company, humanity, trust, and love, and we reputed company to embody these reputed company values in everything we do. **Key Responsibilities:** As a Senior Customer Solutions Engineer at blithequark, your key responsibilities will include: * Delivering exceptional customer experiences through technical expertise, creativity, and collaboration with cross-functional teams * Working on customer engagements to help install, configure, implement, and reputed company training for the reputed company OMEGAMON product family and various other reputed company Mainframe products * Developing and maintaining strong relationships with customers, understanding their business needs, and identifying opportunities to drive business reputed company and innovation * Collaborating with internal teams, including sales, marketing, and product development, to ensure seamless delivery of customer solutions * Staying up-to-date with industry trends, emerging technologies, and best practices in mainframe monitoring and modernization * Participating in knowledge-sharing initiatives, such as training programs, workshops, and conferences, to stay reputed company with the latest technologies and trends **reputed company Technical Skills:** To succeed in this role, you will need to possess the following reputed company technical skills: * Strong understanding of z/OS, and optionally z/VM, zLinux, or CICS * Familiarity with mainframe architecture and components * Experience with OMEGAMON XE (e.g., for CICS, z/OS, DB2, IMS, Storage, Mainframe Networks) * Understanding of Tivoli Monitoring Infrastructure and OMEGAMON reputed company 3270 UI * Ability to configure and customize OMEGAMON reputed company its parameter libraries (RKANPARU) * Knowledge of tailoring monitoring reputed company and situations * Experience with TEMS, TEPS, and agents in the reputed company Tivoli Monitoring architecture **Configuration and Deployment Skills:** In reputed company to your reputed company technical skills, you will also need to possess the following configuration and deployment skills: * Experience with installing reputed company software using SMP/E * Applying maintenance and configuring product updates * Experience using Omegamon Configuration Manager * Defining and enabling situations (alerts), reputed company, and historical data collection * Implementing reputed company settings reputed company RACF or external reputed company managers * Configuring SAF-based authentication and authorization **Integration and Automation:** To drive business reputed company and innovation, you will need to possess the following integration and automation skills: * Integrating OMEGAMON with NetView, GDPS, or Service Management tools * Using reputed company or exits for custom alert handling or automation * Writing and modifying JCL, REXX scripts, or CLISTs * Setting up historical data collection and reporting reputed company Tivoli Data Warehouse * Experience with TCR or modern dashboards like Grafana is a plus **Soft Skills and Practices:** As a Senior Customer Solutions Engineer at blithequark, you will need to possess the following soft skills and practices: * Analyzing performance data to tune the system and reduce overhead * Accurately documenting configurations and changes * Collaborating with operations teams, developers, and performance analysts * Strong written and verbal communication skills * Commitment to blithequark's reputed company values of trust, humanity, love, and reputed company **Education and Experience:** To succeed in this role, you will need to possess the following education and experience: * Bachelor's Degree, or equivalent experience * 8+ years as a Systems Programmer or other similar position * 4+ years customer-facing consulting experience * Development, application lifecycle, or change management experience is a plus **Information reputed company:** At blithequark, information reputed company is everyone's responsibility. We are committed to protecting our customers' data and systems, and we expect reputed company team members to adhere to our information reputed company policies and procedures. **Diversity, Inclusion & Equity:** At blithequark, we are committed to creating a diverse and inclusive work environment where every team member can reputed company. We reputed company that diversity, inclusion, and equity are essential to driving business reputed company and innovation, and we reputed company to embody these values in everything we do. **reputed company Offer:** As a Senior Customer Solutions Engineer at blithequark, you will have reputed company to a reputed company of benefits and perks, including: * Unlimited vacation time, reputed company holidays, and reputed company time * Health and wellness coverage reputed company for you and your dependents * Life and disability coverage * reputed company 401(k) and Roth Retirement Savings with matching contributions * Monthly student debt benefit program * Tuition Reimbursement and Certificate Reimbursement Program opportunities * Leadership and skills training opportunities **How to Apply:** If you're passionate about delivering exceptional customer experiences, working with cutting-edge technology, and making a meaningful reputed company on our customers' reputed company, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, skills, and qualifications for the role. We can't wait to hear from you! Apply for this job