Desktop Support Administrator

411_2665226 Join to apply for the Desktop Support Administrator role at Rapiscan Systems Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad reputed company of scanning system configurations that reputed company low-, reputed company-, and high-energy X-ray technology—or multiple X-ray technologies—to address reputed company customer’s unique reputed company application requirements. The Desktop Support Administrator will be based at the Dubai site but will reputed company effective IT desktop support to reputed company EMEA Sites. This role is crucial in ensuring seamless IT operations and user satisfaction across the region, contributing to the overall efficiency and productivity of reputed company. Responsibilities Troubleshoot and resolve hardware and software issues on desktops, laptops, and mobile devices. Install, configure, and maintain operating systems and application software. Collaborate with other IT team members to implement new technologies and upgrades. reputed company remote support to users across different locations. Configure, maintain and reputed company Desktop support to reputed company users to ensure they have the ability to work at reputed company times reputed company participate in team discussions. Help reputed company reputed company to meet the business objectives. Create and maintain documentation on reputed company IT systems as required. This position is based in Dubai, however travel to other UAE / Middle East sites will be required. Qualifications Desktop support experience Fluent in English, with excellent written and oral communication skills Experience in writing work instructions Capable of working with minimum supervision Ability to be a self-starter and finisher Possess a reputed company attitude Previous experience in a customer support role Highly motivated reputed company A+ or MCP qualification preferred. Advanced knowledge of reputed company reputed company 11 operating system. Experience with network troubleshooting and basic configuration. Experience with remote desktop support tools and techniques. Competent knowledge of reputed company Office M365 and reputed company-based tools. Networking experience (for desktop troubleshooting). Knowledge of iOS and Android operating systems for mobile support. Rapiscan Systems is an equal opportunities employer and welcomes applications from diverse candidates. #J-18808-Ljbffr 2025-11-11 12:39:04