Manager, Extended Stay
Job Description:
• Develop, support, and implement a global extended stay sales strategy aligned with brand goals.
• Identify high-potential markets and segments for extended stay growth.
• Support global sales campaigns, roadshows, and trade missions to promote extended stay offerings.
• Build and maintain relationships with key global accounts, including relocation firms, project-based corporate clients, and extended stay travel buyers.
• Oversee global RFP responses and negotiate long-term contracts.
• Ensure high client satisfaction and retention through personalized service and account management.
• Provide training and tools to empower local sales teams to sell extended stay effectively.
• Work closely with the HSF Team to uncover extended stay opportunities within Globally Managed accounts.
• Collaborate with Distribution, Revenue management, and marketing to optimize pricing and positioning.
• Monitor global trends in extended stay travel, relocation, and workforce mobility.
• Analyze competitor strategies and identify opportunities for differentiation.
• Recommend product enhancements and service innovations based on client feedback.
• Effectively communicate and bring Hyatt’s story to life
• Champion new and existing hotels and other company initiatives and priorities
• Resourcefully engage all areas of the organization to find collaboration opportunities
• Possess a strong customer service mindset
• Engage with hotel sales teams, operators, and owners to build rapport and increase awareness of the Extended Stay Program offerings
• Stay current on market conditions, forecasts, and trends and translate to action with proactive measures to drive sales
• Maintain a high level of productivity while working independently in a fast-paced and relatively autonomous environment
• Demonstrate strong follow-up, organizational skills, and leadership mindset
• Demonstrate a commitment to Hyatt's core values
Requirements:
• 5+ years related industry experience
• Strong understanding of the Extended Stay industry, programs, and a network of contacts
• Comprehensive knowledge of Hotels and the Operational and Sales Practices
• Ability to present with confidence
• Proficient in MS Office
• Bachelor’s degree in Hospitality or a related field
Benefits:
• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match
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