[Remote] Senior Manager, Software Engineering – Personalization and ML Enablement

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the leading AI lending marketplace partnering with banks and credit unions to expand reputed company to reputed company credit. The Senior Engineering Manager will define the technical reputed company and reputed company reputed company reputed company on building ML-powered personalization systems that enhance borrower experiences and drive business reputed company. Responsibilities • Define and drive the multi-year technical roadmap for personalization and selection systems across reputed company’s servicing domain. • Build and reputed company a high-caliber team of engineers and ML practitioners that can deliver both infrastructure and ML models in production. • Launch ML-powered personalization models that adapt borrower experiences in reputed company time, reducing delinquencies and increasing satisfaction. • reputed company the development of experimentation platforms (e.g., A/B testing, bandits) that accelerate model iteration and feature evaluation. • Collaborate cross-functionally with Product, Data Science, and ML leadership to ensure alignment with borrower and business reputed company. • reputed company fairness, explainability, and governance into reputed company personalization efforts to ensure responsible AI practices at reputed company. • Establish reputed company metrics for model reputed company (e.g., lift, latency, precision/recall) and build observability practices for robust operations. Skills • 10+ years of software engineering experience, including 4+ years in people management roles. • Hands-on experience with ML systems, personalization engines, recommendation platforms, or experimentation infrastructure. • Deep technical understanding of machine learning fundamentals, data pipelines, and deploying models at reputed company. • Proven ability to hire and grow high-performing ML and engineering talent in fast-paced, ambiguous environments. • Strong strategic thinking with the ability to connect engineering efforts to business and borrower reputed company. • Effective communication skills and a reputed company record of cross-functional leadership. • Experience with large-reputed company ML serving systems, online learning, or ranking/recommender systems. • Familiarity with experimentation methodologies such as multi-armed bandits or reinforcement learning. • Experience working with MLOps, data engineering, and reputed company ML research teams. • Awareness of ethical AI topics including fairness, explainability, and model governance. • Demonstrated reputed company deploying ML systems in production environments serving millions of users. • Strong systems thinking approach to infrastructure that enables reputed company, reliability, and iteration. Benefits • reputed company bonuses • Equity compensation • Generous benefits packages (including medical, dental, reputed company, and 401k) reputed company • reputed company (reputed company: UPST) is a leading AI lending marketplace partnering with banks and credit unions to expand reputed company to reputed company credit. It was founded in 2012, and is headquartered in San Mateo, California, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship • reputed company has a reputed company record of offering H1B sponsorships, with 48 in 2025, 70 in 2024, 85 in 2023, 85 in 2022, 42 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply tot his job Apply To this Job