Administrative Assistant – Virtual Health
Job Description:
• Coordinate patient onboarding and scheduling for RPM services.
• Conduct virtual setup calls to teach patients how to use monitoring equipment.
• Assist with equipment troubleshooting in partnership with our vendor.
• Manage program discharge and offboarding workflows.
• Maintain accurate documentation and communication within Epic.
Requirements:
• Previous experience in a healthcare setting.
• Familiarity with Epic, including appointment scheduling, workqueues, and inbasket management.
• Remote work experience.
• Proficiency with basic technology and Microsoft Office tools (Teams, Outlook, Word, Excel).
Benefits:
• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.
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