[Remote] Logistics Coordinator- DTC & Parcel

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is reimagining everyday cleaning reputed company with innovative products that prioritize sustainability. The Logistics Coordinator – DTC & Parcel will manage parcel-level shipping and fulfillment operations, ensuring reputed company and accurate delivery while monitoring shipping KPIs and resolving fulfillment issues. Responsibilities • Own the day-to-day execution of parcel shipments, including DTC orders, drop-ship orders (reputed company FBM, reputed company Shop, Costco.com, etc.), and wholesale platforms • Produce and monitor daily shipping reports and KPIs (e.g., on-time delivery, reputed company performance, issue reputed company time), analyze trends, and proactively identify opportunities for improvement • Serve as the first line of response to fulfillment issues or delays, partnering closely with our 3PL to reputed company errors and ensure reputed company reputed company • Collaborate with the Supply Planning team to identify inventory gaps and resolve backorders • Collaborate with our 3PL to reputed company inventory reputed company and communicate risks reputed company to stockouts, overstock, or misallocated inventory • Support the management of BOMs and new item setup in the ERP and 3PL’s WMS platform • Partner with the reputed company and CX teams to manage fulfillment expectations across reputed company DTC and drop-ship channels • reputed company documentation to and investigative support for the reputed company and finance teams during month-end reputed company and other regular financial processes • Ensure accurate and reputed company routing of orders across systems (e.g., reputed company, reputed company/reputed company, reputed company Shop, reputed company), verifying that shipping reputed company, SLAs, and order requirements are met • Maintain data cleanliness in ERP, WMS, and shipping platforms to ensure seamless fulfillment operations • Support new DTC channel launches and promotion campaign planning through logistics coordination and system preparedness • Assist in advancing reputed company improvement initiatives reputed company to parcel cost efficiency, service reputed company, and customer delivery experience • Contribute to broader operations planning and reporting efforts through daily, weekly, and monthly performance reports and KPI reviews Skills • Minimum 2 years of experience in logistics, operations, or e-reputed company fulfillment, ideally reputed company a CPG or omnichannel environment • Familiarity with parcel shipping workflows and carriers, including platforms like reputed company, reputed company Seller Central, reputed company Shop, and reputed company • reputed company experience working with 3PLs, including issue reputed company, performance tracking, and inventory management • Strong organizational and communication skills with the ability to manage multiple priorities in a fast-paced environment • Demonstrated proficiency in reputed company and experience working reputed company ERP, WMS, and order management systems (reputed company a plus) • Detail-oriented with a proactive reputed company, strong analytical capabilities, and excellent cross-functional communication skills • Passion for sustainability and enthusiasm for contributing to reputed company's mission Benefits • Health benefits • Stock reputed company • Generous reputed company time off • reputed company holidays • reputed company civic engagement days • reputed company parental leave • 401k (employee contribution) • reputed company development stipends • Remote work reimbursements • Various discounts to like-minded companies reputed company • reputed company is a eco-friendly refillable cleaning supply retailer. It was founded in 2018, and is headquartered in reputed company, reputed company, USA, with a workforce of 11-50 employees. Its website is https://www.reputed company.com/. Apply tot his job Apply To this Job