**Experienced Customer Service Agent - Ramp Agent - FLL at blithequark**

At blithequark, we're more than just an airline – we're a community of passionate individuals who strive to deliver exceptional customer experiences every step of the way. As a Ramp Agent, you'll be at the forefront of our mission, ensuring that our customers' baggage and cargo arrive safely and on time. If you're a team player with a passion for delivering top-notch service, we want to hear from you! **About blithequark** blithequark is a world-renowned airline that's dedicated to connecting people and cultures around the globe. With a rich history of innovation and a commitment to excellence, we've built a reputation for delivering exceptional customer experiences that go above and beyond. Our team is made up of talented individuals from diverse backgrounds, and we're always looking for like-minded professionals who share our passion for delivering world-class service. **Key Responsibilities** As a Ramp Agent, you'll play a critical role in ensuring that our customers' baggage and cargo arrive safely and on time. Some of your key responsibilities will include: * Safely lifting, loading, unloading, and transporting baggage, mail, and cargo to and from aircraft * Safeguarding cargo, baggage, and mail from damage, loss, and weather * Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion * Operating baggage scanners and computers to ensure baggage is routed accurately to the customer's destination * Working collaboratively with other team members to ensure seamless operations and exceptional customer experiences **Benefits and Perks** At blithequark, we believe in sharing our success with our employees. That's why we offer a comprehensive range of benefits and perks that will help you keep climbing along the way. Some of the benefits you can expect include: * Competitive salary, industry-leading profit-sharing program, and performance incentives * 401(k) with generous company contributions up to 9% * New hires are eligible for up to 2-weeks of vacation, earned for use in the following vacation year (April 1 - March 31) * In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period * 10 paid holidays per calendar year * Birthing parents are eligible for 12-weeks of paid maternity/parental leave * Non-birthing parents are eligible for 2-weeks of paid parental leave * Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life insurance benefits * Family care assistance through fertility support, surrogacy, and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages * Holistic wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health * Domestic and international space-available flight privileges for employees and eligible family members * Career development programs to achieve your long-term career goals * Worldwide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint * Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies * Recognition rewards and awards through the platform Unstoppable Together * Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks, such as car and hotel rentals, auto, home, and pet insurance, legal services, and childcare **What You Need to Succeed** To be successful in this role, you'll need to possess the following minimum qualifications: * Consistently prioritizes safety and security of self, others, and personal data * Embrace diverse people, thinking, and styles * Possesses a high school diploma, GED, or high school equivalency * Is at least 18 years of age and has authorization to work in the United States * Have a valid driver's license * Proficiency in English * Pass a physical ability test (PAT) * Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE * Ability to hold airport-specific requirements such as a SIDA Badge and Customs Seal **What Will Give You a Competitive Edge** While the minimum qualifications listed above are essential for success in this role, there are certain preferred qualifications that will give you a competitive edge: * N/A **Work Environment and Company Culture** As a Ramp Agent at blithequark, you'll be working in a fast-paced, dynamic environment that requires flexibility, adaptability, and a passion for delivering exceptional customer experiences. Our team is made up of talented individuals from diverse backgrounds, and we're committed to creating a culture that's inclusive, supportive, and empowering. **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to helping our employees grow and develop their careers. That's why we offer a range of career development programs, training opportunities, and mentorship initiatives that will help you achieve your long-term career goals. **Compensation, Perks, and Benefits** As a Ramp Agent at blithequark, you can expect to receive a competitive salary, industry-leading profit-sharing program, and performance incentives. You'll also have access to a comprehensive range of benefits and perks, including health insurance, retirement savings, and paid time off. **How to Apply** If you're a motivated, customer-focused individual with a passion for delivering exceptional service, we want to hear from you! To apply for this exciting opportunity, please visit our website and submit your application. We can't wait to welcome you to the blithequark team! Apply for this job