**Experienced Ramp Agent (Customer Service Agent) - SEA at blithequark**
Are you a motivated and detail-oriented individual with a passion for delivering exceptional customer service? Do you thrive in fast-paced environments and enjoy working as part of a dynamic team? If so, we invite you to join blithequark as an Experienced Ramp Agent (Customer Service Agent) in Seattle, Washington.
At blithequark, we are committed to providing our customers with the highest level of service and ensuring that their baggage and cargo arrive safely and on time. As a Ramp Agent, you will play a critical role in achieving this goal by safely loading, unloading, and transporting baggage, mail, and cargo to and from aircraft. Your exceptional customer service skills, combined with your ability to work efficiently in a dynamic environment, will make you an invaluable asset to our team.
**About blithequark**
blithequark is a leading provider of air transportation services, with a reputation for excellence and a commitment to innovation. Our team of dedicated professionals is passionate about delivering exceptional customer experiences and ensuring the safe and efficient transportation of cargo and passengers. As a Ramp Agent, you will be part of a dynamic team that is dedicated to achieving our mission of "Keeping Climbing" – a commitment to excellence that drives everything we do.
**Key Responsibilities**
As an Experienced Ramp Agent (Customer Service Agent) at blithequark, your key responsibilities will include:
* Safely loading, unloading, and transporting baggage, mail, and cargo to and from aircraft
* Ensuring timely connections by guiding incoming and departing aircraft from the gate positions
* Safeguarding cargo, baggage, and mail from damage, loss, and weather
* Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion
* Operating baggage scanners and computers to ensure baggage is routed accurately to the customer's destination
* Providing exceptional customer service to our passengers and customers
* Working collaboratively with other team members to achieve our goals and objectives
**Work Environment and Schedule**
As a Ramp Agent, you will work in a fast-paced environment with a dynamic team. Your schedule will be based on operational needs, with shifts ranging from early morning to overnight. You will also work between 20 and 40 hours per week based on your seniority. Each station is different based on its individual flight schedule, so you will need to be flexible and adaptable to meet the needs of our customers.
**Benefits and Perks**
At blithequark, we are committed to providing our employees with a comprehensive benefits package that includes:
* Competitive salary, industry-leading profit-sharing program, and performance incentives
* 401(k) with generous company contributions up to 9%
* Paid time off including a minimum of 2 weeks a year for employees with 0-4 years of service, 10 paid holidays, paid personal time, maternity and parental leave
* Comprehensive health benefits including medical, dental, vision, short/long-term disability, and life benefits
* Family care assistance through fertility support, surrogacy, and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
* Holistic wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
* Domestic and international space-available flight privileges for employees and eligible family members
* Career development programs to achieve your long-term career goals
* Worldwide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
* Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies
* Recognition rewards and awards through the platform Unstoppable Together
* Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare
**What You Need to Succeed**
To be successful as an Experienced Ramp Agent (Customer Service Agent) at blithequark, you will need to possess the following minimum qualifications:
* Consistently prioritize safety and security of self, others, and personal data
* Embrace diverse people, thinking, and styles
* Possess a high school diploma, GED, or high school equivalency
* Be at least 18 years of age and have authorization to work in the United States
* Have a valid driver's license
* Proficiency in English
* Pass a physical ability test (PAT)
* Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE
* Ability to hold airport-specific requirements such as a SIDA Badge and Customs Seal
**What Will Give You a Competitive Edge**
While the following preferred qualifications are not required, they will give you a competitive edge in the application process:
* N/A
**How to Apply**
If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we invite you to apply for the Experienced Ramp Agent (Customer Service Agent) position at blithequark. Please visit our website to submit your application and join our team of dedicated professionals who are committed to excellence and innovation.