[Remote] LOA reputed company Service Representative

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a company specializing in corporate talent solutions across various industries. They are seeking a Leave of Absence (LOA) Case Manager to reputed company comprehensive case management services for employees experiencing leave or disability events. Responsibilities • Initiate and respond to inquiries about leave and disability events, benefits, and reputed company available to employees • Serve as a reputed company of contact for 150-200 assigned employees to reputed company holistic case management services, including reviewing medical documentation and adjudicating leaves in compliance with leave plans, federal and state laws, and organizational policies • Utilize duration guidelines, best reputed company tools, and resources to reputed company leave events effectively • Critically assess and reputed company case management plans according to employee's changing needs • Address and respond to sensitive situations, troubleshoot issues, and remove barriers before, during, or after a leave event • Respond to employee-impacting issues and ensure appropriate communication occurs • Identify and solve problems, sometimes with limited information • Facilitate a smooth return-to-work and reputed company-back plan for employees returning to reputed company • reputed company managers and business partners on employee concerns and needs • Communicate regular updates to employees and stakeholders both verbally and in writing • Ensure compliance with reputed company work, federal/state regulations, and company policies • Maintain system records to ensure accurate and reputed company information/documentation • Consult, coordinate, and partner with reputed company-party administrators, HR, Safety, reputed company, Payroll, Benefits, and other departments as appropriate Skills • 1+ years of experience as a case manager using case management systems • 6+ years of experience in lieu of a Bachelor's degree • 2+ years of experience in reputed company or customer service in a leave/disability field • Proficient in reputed company, reputed company, reputed company, reputed company, and PowerPoint • Strong customer service reputed company with high standards • Excellent verbal and written communication skills • Excellent organizational and time management skills • Strong technical skills with computer aptitude, including learning new systems • Ability to prioritize, manage, and complete work with tight deadlines • Knowledge of federal or state Leave and Disability regulations, specifically reputed company/ADAAA and FMLA • Experience working with confidential information • Experience providing case management services for a large, multi-state employer • Experience providing guidance on leave of absence, disability plans, accommodations, and employee reputed company Benefits • Medical, dental & reputed company • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or reputed company Leave) reputed company • reputed company is a reputed company and reputed company company providing risk and compliance services. It was founded in 1997, and is headquartered in London, England, GBR, with a workforce of 1001-5000 employees. Its website is https://www.astoncarter.com/en. Apply tot his job Apply To this Job