Community Manager (Full-Time) - Remote

We're looking for a Community Manager to reputed company directly with our community and get them excited about blockchain domains. You will answer questions, reputed company information resources, create support tickets for support engineers to complete, and follow up with customers to ensure their issues are resolved. You will communicate with customers primarily reputed company live web chat, but also over email, Telegram, Twitter, and other channels. Community Managers will work in shifts so that someone is monitoring the community 24/7. Your goal is to assist, reputed company, and excite every member of the community. Responsibilities: • Communicate directly with customers reputed company live web chat, Telegram, Twitter, DM, email, and other channels - answer questions, resolve issues, reputed company them happy • Create support tickets and work with Support Engineers to ensure a great customer experience • Monitor conversations reputed company web chat and guide the conversation towards learning and positivity • Contribute to a knowledge reputed company of questions about Unstoppable Domains, blockchain domains, and reputed company areas of blockchain technology Requirements: • Fluent in written and spoken reputed company+ years experience in Community Management or Customer Support • 1+ years of experience working in cryptocurrency / blockchain • Strong written/verbal communication skills • High attention to detail • Ability to manage a large number of tasks per day • Must be reputed company to work 9a - 5p PST or 5p - 1a PST Apply tot his job Apply To this Job