Senior Director – Vice President of Servicing

Job Description: • The Senior Director / VP of Servicing will ensure PROVE’s interests are protected, recoveries are aggressively pursued, and operations are executed with excellence, professionalism, and compliance. • Working through PROVE’s servicing team, the Senior Director / VP of Servicing will be responsible for ensuring: PROVE’s lien security interests are properly perfected, including ensuring law firms receive adequate notice of assignment of interests • Case status updates are obtained from representing law firms at least every 90 days • New legal representation is secured for dropped or abandoned cases • Recovery of misdirected funds from third parties • PROVE’s interests are represented in bankruptcies, probate actions, interpleaders, and other extenuating circumstances • Achieving fair, strategic, win-win settlement outcomes in line with PROVE’s client-level targets and performance goals • Driving disciplined follow-through on agreed settlements to convert commitments into actual cash collections • Establishing escalation pathways and management oversight to resolve stalled negotiations, disputed balances, or complex settlement situations • Ensuring settlement execution reflects professionalism, strategic judgment, and alignment with PROVE’s broader servicing strategy. Requirements: • 7–10+ years of experience in loan servicing, mortgage servicing, receivables servicing, or other financial asset servicing, including 3+ years in leadership. • Experience with litigation finance a plus. • Demonstrated success managing high-performing remote teams, including offshore workforce management • Strong people leadership, emotional intelligence, and ability to navigate difficult conversations with internal and external stakeholders • Proven experience building processes, scaling operations, and partnering with software/technology initiatives • Highly analytical with strong quantitative ability • Advanced Microsoft Excel skills required • Experience with Power BI or other BI / data visualization tools strongly preferred • Excellent written and verbal communication skills • Bachelor’s degree required. Benefits: • Exceptional customer service and professional communication in all interactions with outside parties Apply tot his job Apply To this Job