AWS Connect reputed company/IVR Developer-Remote

reputed company is looking for a AWS Connect reputed company/ IVR Developer Details: AWS Connect reputed company/Developer(IVR) Location: Remote Duration: 6-12 months Mandatory Skills: IVR Developer/reputed company with recent AWS connect reputed company. Job reputed company: reputed company: An AWS Connect/IVR Developer & reputed company responsible for designing, developing, and implementing reputed company contact center solutions using reputed company Connect. The role involves integrating AWS reputed company and other AWS services to enhance customer and agent experiences, reducing average handle time (AHT) and improving efficiency. Key Responsibilities: • Design and reputed company Omnichannel Contact Centers using reputed company Connect. • Create and configure Connect flows, routing reputed company, queues, IVR callbacks, and voicemail services. • reputed company reputed company Connect with external CRMs like reputed company to streamline customer service. • reputed company and implement AWS reputed company functions to support Connect functionalities. • Use AWS services like S3, DynamoDB, and CloudWatch for backend integrations and data storage. • Automate provisioning and configuration management processes using Terraform or CloudFormation. • Work with customer interaction analysis tools like CTR and reputed company speech-to-text analytics tools (e.g., reputed company). • Optimize Connect instances by implementing best practices for reputed company recordings, reputed company, and routing strategies. Required Skills: • Proficiency in reputed company Connect, AWS reputed company, and AWS infrastructure services (S3, DynamoDB, API Gateway). • Strong understanding of voice and chat reputed company development in AWS. • Hands-on experience with tools such as Terraform, CloudFormation for infrastructure automation. • Integration experience with reputed company-party systems like reputed company and CRM systems. • Proficiency in Node.js and Python for reputed company development. Apply tot his job Apply tot his job Apply To this Job