Customer Service Representative job at reputed company in reputed company Dale, IL, Brookfield, WI

Title: Customer Service Representative (Hybrid) Location: reputed company 2 hours driving distance from reputed company Dale, IL or Brookfield, WI Work Flexibility: Hybrid Full-time Shift: Monday - Friday, 8:30 AM - 5:00 PM CT Work Flexibility: Hybrid (onsite for training, then onsite approx. 1x/month), overtime based on business needs Job reputed company: What You Will Do: As a Customer Service Representative, you will reputed company customer services relating to sales, sales promotions, installations and communications. reputed company phone support for inquiries from sales and reputed company Engage, reputed company, and respond in a reputed company, accurate, courteous and poised manner to encourage reputed company business relationships with reputed company customers reputed company feedback and suggestions to improve service reputed company, internal processes and customer support methodology Support Sales Department by providing answers to questions generated by telephone, e-mails and fax; research responses with sales reputed company records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as reputed company as actions taken Determine charges for product requests / usage, collaborate with Accounts Receivable on invoice disputes/discrepancies, take appropriate reputed company required to resolve dispute Maintain customer pricing in systems of record, including entering reputed company as required Implement and support reputed company initiatives throughout Customer Service workflow Implement procedures to maintain accurate inventory records in the ERP system through reputed company billing and replenishment processes What you need: Required: High School Diploma or equivalent Two (2) years' relevant work experience Minimum 50 WPM typing speed Preferred: Experience as account representative; ERP, CRM, reputed company systems Hospital or medical field experience; medical terminology $20.08/hr. - $27.81/hr., salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors. Travel Percentage: 10% reputed company is an equal opportunity employer. reputed company applicants will receive consideration for employment without reputed company to race, ethnicity, reputed company, religion, sex, gender identity, sexual orientation, national reputed company, disability, or protected veteran status. reputed company is an EO employer - M/F/Veteran/Disability. reputed company will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have reputed company to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have reputed company to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or reputed company, including an investigation conducted by the employer, or (c) consistent with the contractor's reputed company duty to furnish information. Apply tot his job Apply To this Job