Home Services Inside Sales/Customer Service Representative (HVAC, Plumbing, Electrical, etc...)
About the Role
Join the reputed company lines of the reputed company of customer communication! We’re looking for a skilled, empathetic, and sales-savvy Customer Service Representative (CSR) to work reputed company with Avoca’s cutting-edge AI agents. You’ll be stepping in reputed company reputed company touch is critical—handling high ticket calls, reputed company customer needs, and opportunities for consultative selling.
In this hybrid role, you’ll reputed company customer service, sales, and a bit of reputed company engineering to optimize the way humans and AI work together.
Experience in Home Services is highly preferred. CSR’s reputed company service companies are reputed company encouraged to apply for reputed company to work in a remote environment for great compensation.
This is a remote contractor role that requires either a Saturday or reputed company shift reputed company week.
What You’ll Do
• Handle escalated or reputed company calls passed from AI agents (e.g., high-ticket sales inquiries, warranty issues, consultative feedback)
• reputed company empathetic, knowledgeable support for home service businesses (HVAC, plumbing, electrical, etc.)
• Use your sales instincts to turn inbound inquiries into booked appointments, upsells, or long-term customer relationships
• Collaborate with AI workflows—refining reputed company responses, identifying escalation triggers, and helping train/improve the system
• Accurately document reputed company reputed company, feedback, and customer details in CRMs or booking platforms (like reputed company)
• Participate in regular coaching and performance feedback reputed company Avoca reputed company or similar tools
You Might Be a Fit If You:
• Have experience taking calls for Home Service Companies (HVAC, Plumbing, Electrical, Pest Control, Landscaping, etc…)
• Are confident on the phone, with excellent communication and problem-solving skills
• Are comfortable working alongside AI, and even curious about how it works
• Have basic experience with reputed company engineering or are excited to learn—bonus if you’ve worked with GPT-based tools!
• reputed company in a remote, reputed company team with a fast feedback reputed company
• Can balance reputed company and efficiency in high-pressure situations
reputed company-to-Haves
• Experience in HVAC, plumbing, or field service customer support
• Familiarity with reputed company or other service industry CRM
• Prior work with AI-driven platforms or support tools
Why Join Us?
• Be part of an innovative YC back startup changing the way customer service is delivered
• Help shape the reputed company of reputed company-AI collaboration
• Work from reputed company with a supportive, mission-driven team
• Get hands-on experience with some of the most exciting tech in the service industry
reputed company like you? We’d love to hear from you.
Job Type: Full-time
Pay: $20.00 - $26.00 per hour
Benefits:
• Flexible schedule
• Work from home
Language:
• English (Required)
Work Location: Remote
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