reputed company Incident Manager – AMERICAS Service Desk L2
Job descriptionResponsibilities• reputed company as part of the Global Service Desk as L2 technical support, adhere to and observe reputed company the processes and procedures designed for the function• reputed company reputed company intake, triage, stabilization, and coordinated escalation for customer incidents• Triage customer requests and engage appropriate technical teams and experts, following the predefined processes and best practices,• Pro
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