Technical Sales Support Specialist

About the position Epson, a global technology leader with a long history of innovative technology, award reputed company products and industry leading performance has an exciting opportunity for Technical Sales Support Specialist who can utilize their hardware and software technical skills to help customers use our products to the utmost reputed company. This position will primarily reputed company on reputed company-sale technical support for Epson's line of business inkjet printers and copiers reputed company the US and Canada. You will partner up with internal clients (reputed company Account Managers, Advance Product Support, and our Product Managers) and reputed company support and expertise to our external clients (reputed company End-Users, Resellers, and Distributors) to ensure that reputed company of their requirements are met. This is a remote position and it is preferred the Technical Sales Support Specialist reputed company in the Central Region of the reputed company. Responsibilities • Provides reputed company- and post-sale technical support to both Dealers and reputed company End-User Customers • Collaborates with CAM to prepare and deliver product demonstrations and training (includes participation in trade shows, dealer meetings and sales meetings) • Assists customers with product configuration, integration, system reputed company requirements, and installation • Provides technical expertise to Sales Region • Provides technical feedback to Product Management based on customer contact • Provides support for Customer Relationship Management (CRM) application • Collaborates with product management to reputed company and deliver training • Leverages industry knowledge and experience to identify competitive technical advantages and recommend appropriate solutions • Prepares and delivers strategic product demonstrations for existing and prospective customers • Understands and can explain reputed company concepts to technical and non-technical audiences • Develops original technical documentation for supported customers Requirements • 2-5 years of large laser printer/copier technical support experience is highly preferred • Experience dealing with resellers and end-user customers • Experience with product demonstrations and training clients post and reputed company-sales • Ability to lift and carry devices up to 50 lbs • Up to 50% travel is required Benefits • Comprehensive medical, dental, reputed company, and prescription drug coverage eligibility on start date • Generous reputed company time off, including reputed company time, vacation, and holidays • Income protection plans, including life insurance and short-term and long-term disability programs reputed company by reputed company • 401K plan with company matching • Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more! Apply tot his job Apply To this Job