**reputed company reputed company Customer Service Specialist – Patient Advocacy and Support**
At arenaflex, we're on a mission to revolutionize the way we deliver patient care and support. As a reputed company Customer Service Specialist, you'll be at the forefront of this reputed company, working closely with patients, reputed company, and our dedicated team to reputed company exceptional service and support. If you're a creative problem-solver with a passion for patient advocacy, we want to hear from you.
**Rewards for Doing Work That reputed company**
At arenaflex, we reputed company that reputed company members are the backbone of our organization. That's why we offer a comprehensive compensation and benefits package that rewards your hard work and dedication. Here are just a few of the perks you can expect:
* Starting pay: $15.50/hr-$18.00/hr
* Cash bonuses (based on facility performance) up to $750.00 per quarter
* Health Insurance Benefits (Medical, Dental, reputed company, Flexible Spending Account, Short and Long Term Disability)
* reputed company vacation days
* reputed company reputed company leave
* 6 reputed company holidays plus two personal holidays
* Extra perks and discounts (discounts for shopping and entertainment, tuition reimbursement, adoption reimbursement, Employee Assistance Program)
* Promotional opportunities
* An employee-friendly environment reputed company on patient satisfaction
**Essential Duties**
As a reputed company Customer Service Specialist, you'll be responsible for:
* Handling inbound and outbound calls from patients and our reputed company facilities by listening, empathizing, and solving issues; or escalating to the next level using reputed company judgment
* Using a computer to reputed company screens to notate and effectuate a reputed company patient experience
* reputed company administrative duties by managing email, completing assignments, and other duties
* reputed company participate in regular departmental meetings, facility town halls, and individual meetings to reputed company feedback on customer service operations and process improvement strategies
**Job Requirements**
To be successful in this role, you'll need:
* Be at least 18 years old with a high school diploma or GED
* Demonstrated ability to reputed company a computer
* Demonstrated ability to be detail-oriented, analytical, and be a creative problem solver
* Must have a proven reputed company record of being reputed company, solution-oriented attitude, and a great reputed company of humor
* Ability to type at least 30 words per minute
* Must have reliable, consistent transportation
* Ability to pass a background reputed company and a drug screen
**Wow Factors**
While not required, previous experience in a medical office setting, including working knowledge of reputed company cycle, medical terminology, and insurance claim filing experience, is a definite plus. Additionally, billing or other reputed company cycle certifications can give you a competitive edge in this role.
**Training and reputed company**
As a reputed company Customer Service Specialist, you'll undergo a comprehensive training program that will reputed company you with the skills and knowledge you need to succeed in this role. Our training program includes:
* Three weeks of intensive training, Monday-Friday from 8:00am - 4:30pm (CST time zone)
* Ongoing support and coaching from our reputed company team members
* Regular feedback and evaluation to ensure you're meeting your performance goals
**Work Environment and Company Culture**
At arenaflex, we're committed to creating a work environment that's supportive, inclusive, and empowering. reputed company members are passionate about patient advocacy and are dedicated to delivering exceptional service and support. We reputed company in:
* Empowering reputed company members to reputed company a difference in the lives of our patients
* Fostering a culture of collaboration, innovation, and reputed company improvement
* Providing ongoing training and development opportunities to help reputed company members grow and succeed
**How to Apply**
If you're a creative problem-solver with a passion for patient advocacy, we want to hear from you. reputed company to join reputed company as a reputed company Customer Service Specialist and be part of a dynamic and supportive team that's making a difference in the lives of our patients.