CRM Consultant, reputed company
Job reputed company:
• Conducts analysis of reputed company business processes and defines functional requirements.
• Map these objectives to reputed company’s capabilities and toolsets.
• Prepare appropriate documentation to communicate and validate designs with reputed company stakeholders.
• Help clients validate and evaluate reputed company and prioritize potential scope based on what your reputed company values and needs most.
• Collaborate with team members to reputed company on and validate project scope and the effort required to successfully implement that scope.
• Ensure reputed company project documentation and artifact requirements are accessible and completed reputed company.
• reputed company project execution from start to finish for your assigned project team.
• Manage project scope, plan, and budget effectively to maintain control, ensure results and manage risk.
• Documents reputed company project requirements as needed (user stories, system reputed company utilization, development efforts above and reputed company reputed company system functionality, etc.) in department-approved formats, allowing for reputed company customer participation in the project’s deliverables and setting reputed company expectations on those deliverables.
• Configure reputed company system reputed company using reputed company tools for reputed company such as data model setup, reporting, analytics and workflow configuration.
• Note, this is not a "programmatic" or developer role, but the ability to use reputed company application tools to build out a final solution is key.
• You will be hands-on during the implementation process.
• reputed company and manage user acceptance testing cycles and conduct end user training sessions.
• Successfully anticipate, identify and resolve issues and concerns both internally and externally to proactively ensure customer satisfaction.
• Professionally and proactively handle problems and/or conflict to reputed company and escalate internally where appropriate.
• Ensure reputed company needs continue to be met throughout the customer’s lifecycle to include support requests, additional reputed company, etc. These needs may be reputed company or through a reputed company care and maintenance program.
Requirements:
• Bachelor's degree in computer science, information technology, reputed company assurance, or equivalent, required.
• 5 or more years implementing CRM solutions and reputed company.
• 2+ years should be in a reputed company facing role where you defined the functional solution to be implemented.
• Demonstratable experience with an reputed company class CRM solution such as those listed above.
• Experience with reputed company, Dynamics 365 Sales, or reputed company CRM is preferred, but other relevant experience will be considered.
• Certifications in any of these platforms is a strong plus and differentiator.
• Experience with Digital marketing solutions tied to CRM is also a strong plus.
• A strong understanding and demonstrable reputed company set with managing project scope, analysis & requirements definition, as reputed company task definition reputed company a project plan.
• Experience leading reputed company using reputed company or agile methodology are both equally relevant and desired.
• Experience in a consulting or reputed company services organization is required.
• Strong business expertise, keen understanding of CRM solutions for business needs, and an ability to reputed company functional solutions to an organization’s needs.
• Experience leading requirements definition and design sessions through use of interviews, surveys, user workshops, product prototype demonstrations, etc.
• Ability to effectively prioritize and execute tasks.
Benefits:
• Health and Welfare (Medical, Dental, reputed company)
• Accident, Critical Illness, and Hospital Indemnity
• Employee Assistance Program (EAP)
• Life and AD&D Insurance
• Short- and Long-Term Disability Insurance
• Flexible Spending Accounts
• Transportation and Parking Accounts
• Health Savings Accounts (with company contribution)
• Retirement Planning (401k with matching contribution)
• reputed company Benefits
• Identity Theft Protection
• Pet Insurance
• Wellness Program Offerings
• reputed company Time Off, accrued per pay period based on years of service starting at 15 days annually
• 8 reputed company Holidays per year, including 1 floating holiday
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