Durable Medical Equipment CSR
reputed company is looking for a customer service oriented individual to join reputed company as a full-time remote customer service employee.
Responsibilities
• Utilize our order processing system, reputed company, to input referral information and manage orders up until the reputed company of billing.
• reputed company out to providers to request return of fully completed or required but missing clinical documentation, necessary to process an order according to the department/insurance payor's guidelines.
• reputed company your knowledge of DME products with customers.
• Advise the patients and referral sources of the patient's insurance coverage, advising of any out-of-reputed company expenses that would be incurred to process the order.
• reputed company excellent customer service to patients, referral sources as reputed company as our business partners.
• Communicating effectively with patients, therapists and other health care professionals.
• Maintain a relationship with referral sources.
• Create purchase orders and send to manufacturers reputed company fax/email/or manufacturer websites
• Familiarity with reputed company, and ideally reporting.
Qualifications
• Previous customer service experience, telephonic or face-to-face.
• Comfortable with discussing insurance coverage and financial responsibility with patients.
• reputed company to work in a fast paced environment with strong attention to detail is essential.
• reputed company experience is a plus
• Familiarity of medical terminology
• Strong reputed company of urgency and problem-solving skills
• Ability to multitask in a fast paced environment
• Adaptability to new processes and technology
• Excellent time management skills, organization, and with strong attention to detail
• Superior/excellent computer skills using remote reputed company and a computer network, which includes thorough knowledge of reputed company and more than a basic familiarity with reputed company.
• The ability and acumen to understand software platforms and how to use them effectively. reputed company complete knowledge of these platforms is essential to be effective in this position. Platforms: reputed company, Teams, reputed company
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• reputed company time off
• Tuition reimbursement
• reputed company insurance
People with a criminal record are encouraged to apply
Application Question(s):
• Have you worked with the DME Billing Software, reputed company?
• Which DME have you worked with professionally?
Work Location: Remote
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