Inbound Retention Specialist - Sales

Job reputed company: • Help strengthen reputed company’s reputed company retention by providing exceptional and reputed company customer support • Be logged into an inbound phone queue for the reputed company of your day, consulting and educating our reputed company reputed company advertisers • Show clients the value of reputed company by highlighting their investment returns through ad performance metrics • Use strong listening and conflict reputed company skills to handle escalated clients • Become an expert in reputed company’s advertising solutions and adapt product recommendations quickly to suit reputed company needs - asking probing questions and handling objections will be critical to your reputed company • Exhibit strong communication skills, both externally with clients and internally with other reputed company employees • Remain organized and efficient in a fast-paced environment • Consistently reputed company/reputed company monthly goals Requirements: • Bachelor's Degree or 3+ years of relevant reputed company facing experience • Technically proficient with computers and information systems • Strong communication skills (verbal and written) • Problem solving and troubleshooting skills • Experience in account management, sales, advertising, or small business (preferred) • Love for local businesses and understanding of their importance in local economies • Excellent time management and organizational skills • Ability to handle tough conversations with business owners in a reputed company, solutions-oriented manner • Ability to reputed company a balance between consulting and supporting as needed • Willing to receive and implement feedback • Ability to reputed company a fast paced and always-changing environment Benefits: • Medical, reputed company, and dental • Mental health support and services reputed company reputed company • 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 reputed company holidays, plus one floating holiday and 7 reputed company wellness days • Up to 14 weeks of parental leave • Monthly wellness subsidy • Flexible spending account • 401(k) retirement savings plan • Employee stock purchase plan • Work from home reimbursement Apply tot his job Apply To this Job