[Remote] Senior Federal Deployment Manager | Active Security Clearance
Note: The job is a remote job and is open to candidates in USA. Palo Alto Networks is a cybersecurity company dedicated to protecting digital life. The Senior Deployment Manager will be responsible for managing national security engagements, ensuring strong product engagement, driving renewals, and expanding customer relationships.
Responsibilities
• Training users on the technical functions of the Expander and ILI platforms
• Conducting leadership briefings at customer sites to ensure understanding of Xpanse’s capabilities and engagement progress
• Definiting workflows, implementing Expander and ILI into existing toolkits, and understanding their most pressing challenges
• Embedding with the customer to maximize impact and operationalization
• Driving user engagement and adoption; understanding the unique bureaucratic environments in which the user operates
• Leading customer training with Xpanse products and services
• Managing relationships with user-level and executive-level stakeholders
• Providing analytical support at customer request; guiding customers through analytic workflows within Expander, participating at all stages of customer investigations to drive wins; this requires mastering our product capabilities and providing ongoing QA support for Expander and ILI
• Technical troubleshooting (in collaboration with Engineering team)
• Serving as 'customer advocate' with members of product management and engineering to improve our products
• Soliciting and documenting customer feedback using qualitative and quantitative methods
• Writing and disseminating detailed engagement progress reports to relevant team members across the team
• Working closely with Sales to facilitate contract renewals and customer expansions on products and services
Skills
• 7+ years of experience in technical client engagement and/or technical intelligence analysis
• Familiarity with government and military organizational structures, e.g., how mission priorities and workflows influence technology adoption
• Ability to systematically analyze challenges and drive measurable improvements in user adoption
• Strong communication and presentation skills with the ability to brief senior leaders
• Demonstrated ability to learn and absorb new technical domains quickly
• Proven track record of thriving in cross-functional environments and building trust across Sales, Product, and Engineering
• Active U.S. TS/SCI security clearance required at time of hire
• Travel expectations of 30% annually
• Advanced understanding of broad cybersecurity issues
Benefits
• Restricted stock units
• Bonus
Company Overview
• Palo Alto Networks is a cybersecurity company that offers cybersecurity solutions for organizations. It was founded in 2005, and is headquartered in Santa Clara, California, USA, with a workforce of 10001+ employees. Its website is http://www.paloaltonetworks.com.
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