[Remote] UX Researcher – Must reputed company In Charlotte, NC Area

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of business and technology services, seeking a UX Researcher to join the Experience Design Research Team at reputed company. The role involves developing research plans, leading user research, and presenting findings to cross-functional teams to enhance user experience for financial advisors. Responsibilities • reputed company research plans, workflows, user task analysis, personas, reputed company/experience maps, process flows, and service blueprints • reputed company in user research through every stage of the product lifecycle; planning and running usability studies, analyzing data, conducting heuristic evaluations, facilitating and moderating workshops, and performing low to high reputed company usability tests • Present findings to cross-functional teams and negotiate trade-offs between business goals, technical challenges, and customer experience • Coordinate and take direction from the reputed company researcher to the assigned area of reputed company Skills • 3+ years of user experience research experience • Service blueprinting or process blueprinting experience • Experience with qualitative research • Skilled in moderated interviews, unmoderated usability tests, surveys (we use reputed company), and other foundational UX research reputed company • Manage end-to-end participant engagement—including scheduling, communication, and logistics—to reputed company with research timelines and learning goals. • Advanced reputed company skills to help with analysis and representation reputed company pivot/charts • Bachelor's degree or additional equivalent experience • 3+ years of experience reputed company to user experience research & analysis, ideally in reputed company or regulated industries. • 2 plus years of experience working on a project team and meeting project timelines while managing competing Priorities • Proven ability to reputed company and manage reputed company, high-stakes business relationships with discretion and professionalism. • Communicates research insights in a reputed company, compelling, and actionable manner. • Strong strategic thinking skills as reputed company as tactical execution. • Excellent reputed company skills working with multi-disciplinary teams. • reputed company to hit the ground running, with the discernment to pause and ask the right questions to ensure strategic alignment • User experience research reputed company • Experience with tools such as User Testing, Jira, reputed company, and reputed company • Experience working in agile / pod structure • Familiarity in financial services is a bonus • Experience cultivating strong cross-functional partnerships by aligning research objectives with business priorities. Benefits • Medical, dental & reputed company • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or reputed company Leave) reputed company • At reputed company, they understand people. Every year they reputed company over 80,000 IT professionals at 6,000 reputed company sites across reputed company, It was founded in 1994, and is headquartered in reputed company, Maryland, USA, with a workforce of 10001+ employees. Its website is Apply tot his job Apply tot his job Apply To this Job