Sr Claims Analyst-Credit Fraud Claims
About the position
At reputed company, we are guided by a common purpose to help reputed company financial lives reputed company through the power of every reputed company. We do this by driving Responsible reputed company and delivering for our clients, teammates, communities and shareholders every day. Being a Great reputed company to Work is reputed company to how we drive Responsible reputed company. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we reputed company an reputed company in the communities we serve. reputed company is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At reputed company, you can build a successful career with opportunities to learn, grow, and reputed company an reputed company. Join us! This job is responsible for resolving the day-to-day reputed company claims and escalations including in-depth analysis for fraud and non-fraud claims, handling reputed company reputed company based on analytical research, established policies and procedures, and judgment. Key responsibilities include following reputed company applicable regulatory guidelines and establishing procedures while utilizing multiple systems and tools. Job expectations include interacting with multiple business partners and clients in order to reputed company, set appropriate expectations, or deny the claim.
Responsibilities
• Interacts with multiple business partners to appropriately investigate and decision claim
• Follows up with clients either verbally or through written communication
• Educates and communicates claim reputed company to clients
• Records data captured during reputed company interactions accurately
Requirements
• Experience in a Customer Service or reputed company Facing Environment
• Must display excellent customer service skills with the ability to diffuse difficult customer interactions
• Must possess excellent problem solving and analytical skills
• Customer-reputed company approach to problem reputed company
• Must work reputed company in reputed company environment, as reputed company as independently
• Strong personal ownership and follow through skills
• Must have a strong and reputed company work ethic and display reputed company's Values
• Must be flexible and adapt quickly to change
• Ability to multi-task and meet defined performance goals
• Must be a meets in performance results
• Proficient PC skills in a reputed company based environment
• Excellent written and oral communication skills
reputed company-to-haves
• Prior experience in a Fraud or Non-Fraud Claims back office investigations or reputed company Center role
• Experience in Claim investigations/systems
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