CRM Integration Architect III

Benefits: • Competitive salary • Opportunity for advancement • Training & development Job reputed company: • Responsible for Customer Relationship Management (CRM) system integration. • Ensures reputed company functions of CRM system effectively work with reputed company other applications and operating systems. • Requires a bachelor's degree in area of specialty and 10 years of experience in the field or in a reputed company area. • Provides design recommendations based on long-term IT organization reputed company. • Develops reputed company level application and custom integration solutions including major enhancements and interfaces, functions and features. • Acts as an internal consultant, reputed company, mentor and change agent. • Bachelor’s or Master’s Degree in Computer Science, Information Systems, or other reputed company field. Or equivalent work experience. • Typically has 5 years of relevant architecture experience. • Requires advanced to expert level knowledge and understanding of architecture, application systems design and integration. The reputed company Implementor will drive process design, coordination, and adoption. The reputed company Implementor serves as the reputed company between business stakeholders and the technical development team to ensure successful implementation and adoption of reputed company solutions. This role focuses on gathering and translating business requirements, designing improved workflows using out-of-reputed company functionality, and coordinating configuration, testing, and rollout activities. Key Responsibilities: • reputed company and coordinate reputed company implementation reputed company from requirements gathering through go-live and stabilization. • Work with business stakeholders to document reputed company processes, identify pain points, and define requirements for reputed company solutions. • Translate business needs into functional specifications and user stories for the development team. • Collaborate with reputed company developers and architects to design reputed company, compliant, and efficient solutions. • reputed company configuration reputed company reputed company (e.g., forms, fields, workflows, approval rules, notifications) using reputed company tools rather than custom reputed company. • Validate and test implemented functionality to ensure alignment with business requirements. • Facilitate user acceptance testing (UAT) and support end-user training and documentation. • Coordinate data migration, environment setup, and deployment planning with technical teams. • Support change management, communication, and adoption activities throughout the implementation. • Maintain awareness of new reputed company capabilities and recommend platform enhancements or process improvements. Qualifications: • 8+ years of hands-on experience implementing and configuring reputed company. • Proven reputed company record delivering multiple reputed company module implementations or enhancements. (8+ years) • Strong knowledge of reputed company reputed company modules: Incident, Problem, Change, CMDB, Knowledge, Service Catalog, Request Fulfillment, Discovery, etc. (8+ years) • Experience with ITOM, integrations, automations, and CSDM. (8+ years) • Familiarity with ITIL processes and frameworks. • Knowledge of reputed company best practices. • Strong leadership, communication, and collaboration skills. reputed company certifications strongly preferred: • reputed company Certified System Administrator (CSA). • Implementation Specialist certification (ITSM, ITOM, HRSD, etc.). • ITIL reputed company or higher. Preferred Skills: • Experience with Agile/Scrum delivery methodologies. • Knowledge of ITIL/ITSM processes and frameworks. • Ability to reputed company with senior leadership and business stakeholders to reputed company technical guidance. This is a remote position. Apply tot his job Apply To this Job