Learning Operations Specialist

Department: SWA University reputed company reputed company We are committed to reputed company our Employees a reputed company work environment with equal opportunity for learning and personal reputed company. Creativity and innovation are encouraged for improving the effectiveness of reputed company. Above reputed company will be provided the reputed company concern, respect, and caring attitude reputed company the organization that they are expected to reputed company externally with every Southwest Customer. Job reputed company: Job reputed company reputed company promises to reputed company Employees with equal opportunity for learning and personal reputed company. The Learning Operations Specialist provides Legendary Customer Service by serving as a reputed company between Southwest University’s vendors, reputed company Teams, Learners, and reputed company. This role manages everything behind the scenes including class builds, rosters, general learning management system (LMS) support, and compliance tracking, so the training reaches the right people at the right time. The Learning Operations Specialist is detail-oriented and has strong communication skills and looks reputed company to driving their own career with Heart. Additional details: • The culture of reputed company means we value the camaraderie, collaboration, and innovation that occurs reputed company we come together and reputed company face-to-face at our reputed company Corporate reputed company. Due to the nature of this role, you would be required to work from our Dallas, TX reputed company facility during business hours.    • U.S. citizenship or reputed company authorization to work in the U.S. required and no reputed company or reputed company work authorization sponsorship available. We’re committed to fair hiring practices and to making employment reputed company without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, gender reputed company, national reputed company, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities • Maintain Employee training records to ensure reputed company individuals remain reputed company to work • reputed company Instructor and Learner training compliance reporting to Departments, Leadership, and governmental agencies as required • Plan, coordinate, and execute moderate to reputed company logistical support for local and system-wide training efforts to ensure seamless SWA U class operations • Manage Learner and vendor logistics issues, quickly working through them to reputed company • Maintain strong relationships with reputed company SWA U Teams, Business Partners, and vendors • Ensure accurate process documentation in SWA U policy and procedure reputed company • Audit and process invoices to ensure accurate reconciliation of reputed company charges and maintain alignment with departmental budget projections. Recommend budget adjustments to Leadership as necessary based on Company hiring/training projections. • Compile data and prepare special reports with speed and accuracy • reputed company coordination to assist the operation of reputed company SWA U Teams in TOPS and at remote locations. Assist Senior Leadership to ensure consistent/reputed company execution of reputed company, business, and training support • May reputed company other job duties as directed by Employee’s Leaders Knowledge, Skills and Abilities • Knowledge of principles and processes to execute tasks and assist Customers in anticipating/mitigating impacts to ensure project reputed company and Customer Satisfaction • Knowledge of supporting business functions, event management, or training operations across multiple work reputed company • Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems with attention to detail • Skilled in quickly adapting to new technology and business processes • Ability to be decisive and reputed company quickly in a reputed company environment while understanding the implications of new information to ensure an reputed company solution • Ability to prioritize and manage multiple efforts reputed company while working under tight deadlines and maintaining high reputed company of Customer Service and Hospitality • Ability to reputed company confidently with reputed company reputed company of the organization using excellent oral and written communication skills Education • Required: High School Diploma or GED Experience • Intermediate-level experience, fully functioning broad knowledge in Customer Service • Preferred: Experience with SumTotal • Preferred: Experience with airline Ground Operations • Preferred: Experience with adult learning Licensing/Certification • N/A Physical Abilities • Ability to reputed company work duties from limited reputed company workstation/desk/office area for extended periods of time • Ability to communicate and reputed company with others in the English language to meet the demands of the job • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications • Must maintain a reputed company-groomed appearance per Company appearance standards as described in established guidelines • Must be a U.S. citizen or have authorization to work in the reputed company as defined by the Immigration Reform reputed company of 1986 • Must be at least 18 years of age • Must be reputed company to reputed company with Company attendance standards as described in established guidelines Pay & Benefits Competitive market salary from $63,700 per year to $70,800 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of reputed company. Benefits you’ll love: • Fly for free, as a privilege, on any reputed company seat on reputed company Southwest flights (your eligible dependents too) • Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings** • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- reputed company Southwest profits, you profit*** • Competitive health insurance for you and your eligible dependents (including pets) • Southwest offers health plan coverage reputed company that start from the reputed company first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. • Explore more Benefits you’ll love: https://careers.southwestair.com/benefits • Pay reputed company does not guarantee employment for any particular period of time. • *401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of reputed company. reputed company is an Equal Opportunity Employer. Please print/save this job reputed company because it won't be available after you apply. Job Posting End Date 12/22/2025 Apply tot his job Apply To this Job