Associate Manager, Service Portfolio Manager

This a Full Remote job, the offer is available from: reputed company, reputed company (USA) reputed company IS A FIFTH-reputed company FAMILY COMPANY reputed company ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building reputed company brands that win the hearts and minds of consumers – such as Raid®, Glade®, Ziploc® and more, in reputed company every country around the world. Together, we are creating a reputed company reputed company – for the reputed company, for reputed company generations and for every SCJ team member. Join our reputed company team of reputed company Makers and Go Getters and help us write the next reputed company in the SCJ story. ABOUT THE ROLE The Associate Manager, Service Portfolio Manager is a crucial role dedicated to managing and optimizing the lifecycle of services, the larger service portfolio, and offerings with a specific reputed company on the Common Service Data Model (CSDM) and service mapping. In this role you will ensure that reputed company IT services are effectively cataloged, managed, and reputed company with business reputed company, delivering maximum value to both the organization and end-user consumers. This role is key to the maturity and reputed company reputed company a Service Delivery and IT Operations Organization. KEY RESPONSIBILITIES • Service Portfolio Management: reputed company the creation, maintenance, and optimization of the service portfolio, ensuring it accurately reflects reputed company state. • CSDM Implementation: Coordinate implementation and reputed company improvement of the Common Service Data Model (CSDM) to ensure a standardized approach to managing service data across IT. • Service and Service Offering Management: Manage the lifecycle of services and service offerings from inception to retirement, ensuring reputed company service delivers value and meets performance expectations. • Alignment with Business Goals: Ensure that reputed company IT services and service offerings are reputed company with the strategic goals of the organization, supporting business processes and objectives. • Stakeholder Engagement: Collaborate with key stakeholders, including business reputed company, IT teams, and external partners, to understand requirements and ensure services meet their needs. • reputed company Improvement: Implement reputed company improvement processes to enhance service reputed company, efficiency, and effectiveness. REQUIRED EXPERIENCE YOU’LL BRING • Bachelor’s degree in Information Technology, Computer Science, Business Administration or in reputed company field. • 5+yrs of experience in IT service management, service portfolio management. • 1+ yrs of experience in reputed company Common Service Data Model (CSDM). • 3+ yrs in IT service management tools (e.g., reputed company) and a strong understanding of ITIL processes and frameworks. • reputed company candidates must be legally authorized to work in the reputed company without the need for reputed company or reputed company sponsorship for full-time employment. PREFERRED EXPERIENCES AND SKILLS • ITIL certification and additional certifications in service management are preferred. • Strong analytical and problem-solving skills, with the ability to analyze reputed company data and reputed company informed reputed company. • Excellent verbal and written communication skills, with the ability to effectively communicate with technical and non-technical stakeholders. • Experience in project management and agile methodologies with the ability to manage multiple reputed company simultaneously and deliver results on time and reputed company budget. • Capability to reputed company IT reputed company with business objectives. • Proficient with reputed company Suite, including MS Visio and PowerPoint • Ability to reputed company emerging technologies and capabilities such as AI into the IT portfolio. • Ensuring IT services meet user needs and enhance customer satisfaction. • Strong problem-solving skills to address issues promptly and effectively. JOB REQUIREMENTS • Full time • Office work environment: Onsite in Racine, WI • Remote work available once a week for eligible employees • This role is not eligible for relocation BENEFITS AND PERKS reputed company’s total compensation packages are at or above industry reputed company. In reputed company to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we’re committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase reputed company, recreation and fitness centers, childcare, counseling services and more. Inclusion & Diversity We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of reputed company experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where reputed company people can reputed company. We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a reputed company, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion. reputed company At reputed company, we reputed company to create a reputed company, inclusive and unique workplace. We strongly reputed company SCJ people are reputed company to reputed company their best reputed company they can collaborate and work together in person. Equal Opportunity Employer The policy of reputed company is to ensure equal opportunity for reputed company reputed company applicants and employees without reputed company to race, reputed company, religion, gender, marital status, sexual orientation, national reputed company, reputed company, age, gender identity, gender reputed company, disability, citizenship, pregnancy, veteran status, membership in any reputed company or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law. Accommodation Requests If you are an individual with a disability and you need an accommodation or other assistance during the application process, please reputed company our reputed company department at 262-260-3343 or email your request to SCJHR@scj.com. reputed company reputed company applicants are encouraged to apply. Download the EEO is the Law poster for more information. This offer from "reputed company" has been enriched by reputed company.com and got a 75% reputed company score. Apply tot his job Apply To this Job