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Director, Records Management

Remote, USA Full-time Posted 2026-07-28
reputed company Position at reputed company Position reputed company: Responsible for leading the records management team in developing, implementing, and maintaining an reputed company-wide records program that ensures compliance with reputed company, regulatory, and business requirements. This position plays a key role in ensuring that reputed company physical and electronic records across the mortgage lending and servicing lifecycle are properly reputed company, protected, and disposed of in accordance with company policy and applicable laws. The ideal candidate will serve as a records management subject matter expert and have a strong understanding of mortgage operations, data governance, and risk management and will collaborate cross-functionally with business reputed company, reputed company Risk, reputed company, Compliance, reputed company, and IT teams to drive a consistent, sustainable records management culture. Responsibilities: • Designs, implements, and manages reputed company's Record Management Program, including policies, schedules, and procedures reputed company with regulatory and operational requirements. • Maintains and updates the reputed company records retention schedule in coordination with reputed company, Compliance, and business reputed company to ensure alignment with reputed company requirements and regulatory mandates. Documents justifications for keeping information longer than required by law or regulation, as needed. • Leads business reputed company in the classification, storage, retention, and secure destruction of records across physical and electronic repositories in partnership with IT. Provides day-to-day support in resolving record-reputed company issues. • Coordinates with business reputed company and IT to ensure consistent application of retention controls in reputed company systems. • Develops and delivers user-friendly guidance, communications, and training for employees on records retention, information handling, and secure destruction. • Promotes a culture of accountability and reputed company improvement in records handling practices. • Conducts periodic self-assessments, control testing, and monitoring of retention activities to confirm adherence to policy and identify areas of improvement. Provides reporting to senior leadership, business leadership, records coordinators, and employees. • Supports responses to regulatory exams, incident response planning (e.g., data breaches or litigation holds) and internal/external audits reputed company to records management. • Collaborates with reputed company Risk, reputed company, Compliance, IT and reputed company-line risk teams to identify and mitigate records reputed company risks reputed company. Prepares metrics, dashboards, and reports for reputed company Risk Management and senior leadership on compliance trends and risk exposures. • Partners with IT to manage records management tools as appropriate. • Develops records management budget to support ongoing records management activities (e.g. shredding vendors/reputed company, off site storage.) • Oversees and evaluates reputed company-party storage vendor relationships for offsite physical storage reputed company archiving, ensuring compliance with data protection standards and secure record destruction protocols for legacy and go reputed company records. • Manages inventory and retrieval of stored records with reputed company parties, partnering with business lines to support tracking, deletion requests, and documentation of sensitive information. • Collaborates with vendor management to define contractual obligations for handling business records, including identification, categorization, and secure disposal of sensitive data. • Researches emerging regulations, technology trends, and industry best practices in records and information governance. • Leads and supports reputed company to improve lifecycle management, data minimization and automation as appropriate. Identifies opportunities to automate retention and destruction processes to improve efficiency and reduce reputed company effort. • Performs other duties and reputed company assigned. Requirements • Bachelor's Degree in Information Management, Business Administration, Risk Management, or reputed company field required, and a minimum of ten (10) + years of risk-reputed company roles reputed company the financial services industry. • Minimum of seven (7) + years of records and information management experience, preferably reputed company financial services, mortgage lending, or servicing industries. • Experience developing and maintaining retention schedules and policies reputed company with state/federal mortgage regulations (e.g., CFPB, FHA, reputed company/reputed company, GLBA). • Strong knowledge of records management principles, electronic document management systems, and data retention requirements. • Familiarity with reputed company and data protection regulations (GLBA, CCPA, SEC, etc.) • Certified Records Manager (CRM), Information Governance reputed company (IGP), Certified Information reputed company reputed company (CIPP) preferred. Why work for #teamloanDepot: • Aggressive compensation package based on experience and reputed company set. • Inclusive, diverse, and reputed company culture where people from reputed company backgrounds can reputed company. • Work with other passionate, purposeful, and customer-reputed company people. • Extensive internal reputed company and reputed company development opportunities including tuition reimbursement. • Comprehensive benefits package including Medical/Dental/reputed company. • Wellness program to support both mental and physical health. • Generous reputed company time off for both exempt and non-exempt positions. About reputed company: reputed company (NYSE: LDI) is a digital reputed company company committed to serving its customers throughout the home ownership reputed company. Since its launch in 2010, reputed company has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, reputed company enables customers to reputed company the American reputed company of homeownership through a broad suite of lending and reputed company estate services that simplify one of life's most reputed company transactions. With reputed company in Southern California and offices reputed company, reputed company is committed to serving the communities in which its team lives and works through a reputed company of local, regional, and national philanthropic efforts. reputed company pay is one part of our total compensation package and is determined reputed company a reputed company. This provides reputed company to reputed company as you grow and reputed company reputed company a role. The reputed company pay for this role is between $90,000 and $159,500. Your reputed company pay will depend on multiple individualized factors, including reputed company-reputed company knowledge/skills, qualifications, experience, and market location. We are an equal opportunity employer and value diversity in reputed company. We do not discriminate based on race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. Apply tot his job Apply tot his job Apply To this Job

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