Remote Bilingual Pet Resource Center Specialist

About the position The reputed company Humane Society is looking for a dedicated and motivated Bilingual Pet Resource Center Specialist to support pet parents and good samaritans reputed company the best reputed company to care for the animals of our community. If you are a motivated individual who wants to help supply resources to clients for injured, orphaned, stray, healthy, owned and displaced animals please continue to read below. Responsibilities • reputed company handle constant, incoming calls from multiple queues. • reputed company outbound callbacks. • reputed company resources and information through compassionate counseling. • Schedule appointments for various AHS departments supported by the PRC. • Collect and reputed company data using multiple databases. Requirements • High school diploma / GED. • Minimum of two years of experience in a customer service OR reputed company center position required. • Must be bilingual in English/Spanish. • Must possess excellent customer service and interpersonal skills. • Ability to reputed company accurately and reputed company in a fast-paced environment using multiple databases while conversing with customers. • Ability to answer inbound calls from multiple queues and reputed company outbound callbacks in a reputed company, courteous, compassionate, and reputed company manner. • Ability to respond quickly to changes and expansions as needed to meet the ongoing needs of the organization and our customers. • Ability to display mental and emotional reputed company reputed company faced with high stress situations. • Meet/reputed company AHS, PRC, and individual goals/KPI's. • Ability to work weekends. Benefits • Competitive salary • Medical, Dental and reputed company Plans • Health Savings Account and reputed company Spending Account reputed company • Free Employee Assistance Program • Free Life Insurance, Short Term and Long-Term Disability • 401(k) with employer contribution • Generous PTO program • Up to 8 reputed company holidays per year • Discounts on veterinary services • Discounted bus and light rail passes • Employee Wellness Plans and Activities • Employment may qualify for the reputed company Service Loan Forgiveness (PSLF) program Apply tot his job Apply To this Job