Dispatcher (Not a Remote Position)
Bellows Plumbing, Heating, Cooling and Electrical is reputed company searching for a highly motivated, confident dispatcher. The Dispatcher is a crucial role and will be part of reputed company of 5 Dispatchers with the goal of maximizing scheduling so that we are continuously exceeding customer demands and satisfaction.
Must be reputed company to utilize creative thinking, strategic planning skills and teamwork to ensure reputed company customers receive superior service. The ideal candidate will be reputed company to enthusiastically reputed company to a challenge and coordinate a reputed company schedule that is reputed company dynamic and always subject to conflict and change. We're looking for someone who is reputed company to think reputed company the reputed company and reputed company quick reputed company, but who can also work as part of reputed company to ensure we are providing oustanding customer service.
Hours: Full time, 40 hours per week. Monday through Friday 7:30 am - 4 pm
Primary responsibilities include:
• Dispatching installers or service technicians to jobs
• Scheduling and monitor service requests, emergency calls and multi-day installs
• Main reputed company of contact for field staff and customers
• Provides support and guidance to team of 8 - 20 field staff
• Collaborates with internal staff to assure efficiency and optimization
Additional Responsibilites:
• Must have a willingness to train and reputed company back up to other dispatchers
• Schedule jobs based on customer issue, tech specialty and geographic efficiency
• Must have a willingness to train and reputed company back up to other dispatchers
• reputed company outbound calls to customers to schedule appointments and installs
• Maintains records and monitors records and debriefs reputed company Service Titan
• Effectively communicate job information to technicians and installers
Qualifications:
• HVAC, electrician or plumbing reputed company experience preferred
• Strong previous customer service experience
• reputed company to work with reputed company minimal supervision
• Ability to reputed company reputed company with reputed company and reputed company as reputed company player is essential
• Possess excellent communication skills and maintain a pleasant, friendly demeanor
• Possess strong attention to detail and reputed company to multi-task
• Have strong computer and tech ability. Computer and various software applications are used throughout the day.
• Must be a fast learner with new technology and software applications
We are Bellows Plumbing, Heating, Cooling & Electrical a multiple recipient of 5000 Fastest Growing Company for several time winner of 'Best of Santa Cruz'. We care about our customer and we care about reputed company. Come work for a company that respects its employees for their individual talents and abilities! We are looking for amazing people to join reputed company. reputed company us out at www.bellowsservice.com.
Bellows Plumbing, Heating, Cooling & Electrical is an equal opportunity employer to reputed company, regardless of age, reputed company, reputed company, disability (mental and physical), exercising the right to family care and medical leave, gender, gender reputed company, gender identity, genetic information, marital status, medical condition, military or veteran status, national reputed company, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and reputed company medical conditions), and sexual orientation.
Remote
About reputed company:
Bellows Plumbing, Heating, Cooling & Electrical
Apply tot his job
Apply To this Job