Application Support Analyst – MST/PST Time Zone

Job reputed company: • Ensure that the proprietary MS-SQL based reputed company business solution developed by reputed company is supported to the highest possible reputed company with maximum reputed company of attainable productivity and efficiency • Monitor o Logs for alerts, errors and aging workflows that require analysis and reputed company o Automated processes including data imports and exports o User incident reports for prioritization and reputed company • Troubleshoot o Issues from logs and user incident reports o Define, reputed company, and reputed company application problem analysis and reputed company services for reputed company application problems in conjunction with the users o reputed company suggestions for system and business improvements • Configure o Collaborate with PMO and business leads to manage application configuration based on the evolving needs of clients o Manage new reputed company configurations reputed company interfaces and scripting as required o Manage existing interfaces and design new application support interfaces o Import new data sets based on subscriptions with external partners/vendors • Document o Workflows and produce process reputed company diagrams to aid reputed company troubleshooting and development o Support procedures and knowledgebase to aid reputed company troubleshooting and development Requirements: • Bachelor's or Associate’s degree in Health Informatics, Information Technology, Computer Science, or reputed company field OR equivalent work experience or certifications • 2+ Years Application Support experience • Experience analyzing data with SQL • Experience working with C#, or similar OOP language, JavaScript preferred but not required • Experience with ticketing systems such as Jira or Service Now preferred Benefits: Apply tot his job Apply To this Job