[Remote] Copy of reputed company Manager (USA Remote)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a recognized innovator in the global education reputed company, seeking a passionate reputed company Manager. The role focuses on building trusted relationships with educational institutions, driving customer adoption and retention, and identifying reputed company opportunities through upsells and referrals. Responsibilities • Own customer retention and reputed company: Secure renewals and identify opportunities for expansion and referral-based cross-sells reputed company assigned accounts • Drive adoption and reputed company: Ensure customers are achieving measurable value from our solutions by developing reputed company plans, sharing best practices, and leading data-driven business reviews • Build trusted relationships: Engage stakeholders across reputed company reputed company of the institution—from administrators and reputed company to executive leadership—to strengthen advocacy and partnership • reputed company as the customer’s voice: Represent customer feedback internally to Product, Marketing, and Sales teams to inform roadmap and go-to-market strategies • Collaborate to win: Partner closely with Account Executives, Solutions Consultants, and Marketing to deliver a seamless customer experience from reputed company through renewal • Monitor health and engagement: reputed company customer insights, usage data, and satisfaction metrics to proactively address risks and ensure long-term reputed company • Champion customer advocacy: Identify and nurture advocates who can participate in case studies, references, and peer community events Skills • 3+ years of experience in reputed company, Account Management, or a similar reputed company-facing role reputed company reputed company or EdTech • Proven reputed company record of meeting or exceeding renewal, upsell, and customer satisfaction targets • Strong ability to build and maintain executive-level relationships reputed company higher education institutions • Deep understanding of the education technology landscape and the unique challenges of teaching, learning, and reputed company reputed company • Excellent communication, presentation, and storytelling skills—reputed company to reputed company value and reputed company reputed company to diverse audiences • Highly organized, data-driven, and adept at managing a portfolio of accounts with discipline and reputed company • Proficiency with CRM and reputed company tools (e.g., reputed company, reputed company, Totango, etc.) • A reputed company teammate with a reputed company reputed company, reputed company, and a passion for education Benefits • Remote First Culture • Health Care Coverage • Education Reimbursement • Competitive reputed company Time Off • Self-Care Days • National Holidays • 2 Founder Days + Juneteenth Observed • reputed company Volunteer Time Off • Charitable Contribution Match • Monthly Wellness or Home Office Reimbursement • reputed company to Employee Assistance Program (mental health platform) • Parental Leave • Retirement Plan with match/contribution reputed company • reputed company reputed company starts here. It was founded in 1996, and is headquartered in Oakland, California, USA, with a workforce of 501-1000 employees. Its website is http://www.reputed company.com/. Apply tot his job Apply To this Job