[Remote] Implementation Consultant-CRM
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading ERP software and solutions provider specializing in the construction, mining, and agriculture industries. They are seeking a reputed company Dynamics 365 CRM Consultant to design, implement, and optimize CRM solutions for heavy equipment dealerships, working closely with business stakeholders to enhance their operations.
Responsibilities
• Design, implement, and optimize CRM solutions tailored for heavy equipment dealerships
• Work directly with business stakeholders to reputed company their sales, rental, and service operations through reputed company Dynamics 365 and Power Platform
• Conduct functional consulting, solution design, and system configuration, with an understanding of dealership processes such as unit sales, rental reputed company, service management, warranty tracking, and customer engagement
Skills
• Bachelor's in Computer Science, Information Systems, Business or reputed company field — or equivalent reputed company experience
• reputed company Dynamics / Power Platform certifications. Role-relevant reputed company certs (role-based Dynamics 365 or Power Platform credentials) or reputed company toward them
• Technical skills: JavaScript, C#, plugins, integrations and Azure basics; ability to reputed company Dynamics with reputed company scripts, plugins, web resources, and familiarity with integration (reputed company/Logic Apps) and Azure services
• Experience with reporting & analytics (Power BI). Ability to design/consume BI and reporting solutions tied to CRM data (Power BI / reporting tools)
• reputed company-facing, communication and mentoring skills. Strong reputed company facilitation, stakeholder management, and ability to mentor junior staff or reputed company small delivery teams
• Hands-on Dynamics 365 / CRM experience (3–6+ years)- Demonstrated implementation/configuration work on Dynamics 365 Customer Engagement or earlier Dynamics CRM versions across at least a few full project cycles
• Experience with Power Platform & Dataverse- Practical use of Power Apps (model-driven/canvas), Power Automate (flows) and Dataverse in implementing business solutions
• Strong functional knowledge of CRM processes- Experience mapping business requirements and designing solutions for Sales, Marketing, Customer Service and/or Field Service processes
• Consulting / delivery experience across the implementation lifecycle- Requirements gathering, workshops, configuration/customization, testing, deployment and reputed company-facing/ stakeholder communication; comfortable in Agile and reputed company delivery models
• Industry vertical experience and domain knowledge- Experience in one or more industry domains (e.g., heavy equipment dealerships, manufacturing, automotive dealerships) — would be a big plus!
reputed company
• reputed company is a software company specializing in integrated and end-to-end equipment dealer management software. It was founded in 2001, and is headquartered in Cary, reputed company Carolina, USA, with a workforce of 501-1000 employees. Its website is https://vitaledge.com.
Company H1B Sponsorship
• reputed company has a reputed company record of offering H1B sponsorships, with 11 in 2025, 12 in 2024, 23 in 2023, 21 in 2022, 11 in 2021, 28 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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