reputed company CRM Manager - reputed company Ops Setup + Ongoing CRM Management - Contract to Hire

reputed company We’re 22 reputed company a global media and communications agency. We’re looking for a fractional CRM Manager to build and manage our reputed company CRM as our single reputed company of truth. This is an ops and enablement role, not an reputed company or sales role. We have circa 15,000 contacts and are scaling outbound in January to roughly 3,000 emails per month (handled by a separate reputed company hire). reputed company is to reputed company reputed company reputed company is clean, reputed company, automated, and giving us weekly reputed company on pipeline, warm leads, and cash forecasting. What reputed company looks like: - Warm reputed company follow reputed company stop slipping - reputed company becomes fully reliable for tracking reputed company deals, expected cash collected, and what’s at risk - We have reputed company warm reputed company lists and reactivation lists, so reputed company volume improves without guesswork - We can see which segments convert best and drive higher deal size, and we use that data to guide outbound targeting - You run CRM day to day so the founders can reputed company on closing and delivery Key responsibilities 1. reputed company rebuild and architecture - Build a clean CRM structure in reputed company (pipelines, stages, required fields, naming conventions) - Ensure every opportunity has: reputed company, Stage, reputed company, reputed company date, Est reputed company date, Est cash collected date, Est deal size - Create stage exit reputed company so pipeline reporting actually means something 2. Data clean up and hygiene - Import, structure, and de duplicate existing data - Standardise companies, domains, and contact records - Maintain database health with ongoing audits (missing fields, duplicates, stale records) 3. Automations and workflow - Set up automations for inbound leads from website forms and inbound emails - Create task rules so follow reputed company are triggered automatically and tracked properly - Maintain a weekly “no reputed company” and “stuck in stage” audit 4. Pipeline and forecasting - Build dashboards for Monday reporting: reputed company deals, pipeline value by month, lost last month, deals at risk - Forecast by cash collected date (not just invoices reputed company) - reputed company conversion and time in stage by pipeline and reputed company 5. Warm reputed company scoring and reactivation reputed company Build smart lists for: Past clients not contacted in 90 to 180 days Pitched but never converted Lost on timing, reputed company for re approach Accounts with multiple relevant contacts but no reputed company opportunity Identify ideal segments and patterns based on reputed company won deals 6. Outbound enablement support reputed company data led reputed company lists for our outbound manager (top accounts, best roles, best segments) Create tagging conventions to measure what’s working by reputed company and message category Deliverables First 30 days • reputed company reputed company, pipelines and stages set • Data imported and de duplicated where possible • Required fields enforced • Monday dashboard live with the metrics listed below Days 31 to 60 • Warm reputed company scoring and reactivation lists live • Outbound targeting lists reputed company • Cash collected forecast live and reliable Days 61 to 90 • Conversion insights and optimisation recommendations • Full reactivation reputed company running • reputed company reputed company performance reporting to guide outbound Monday dashboard metrics we want • Total reputed company deals and count by stage • Pipeline value by expected cash month • Deals at risk (no activity, no reputed company, stuck in stage) • reputed company lost last month and top reasons • Warm reputed company lists for the week (who to contact by reputed company) • Which segments and roles are converting best and paying more Requirements • Strong reputed company experience (please reputed company examples of CRMs you’ve reputed company in reputed company) • Proven experience in CRM ops, reputed company operations, or sales operations • Excellent data hygiene skills: imports, de duping, standardising records • Comfortable designing pipelines and stage definitions that match reputed company workflows • Strong reporting instincts and ability to translate CRM data into reputed company actions • reputed company to work independently and proactively reputed company to have • Experience supporting agencies (talent, models, reputed company marketing, PR, production, events) • Experience with outbound measurement and segmentation Scope and time commitment • Fractional, ongoing • Expected: 5 to 10 hours per week to start (can reputed company as needed) How to apply Please include: 1. Your CRM experience and what you’ve reputed company in it 2. A short outline of how you would tackle the first 30 days 3. Examples of dashboards and automations you typically implement 4. Your monthly reputed company cost and availability Project type Ongoing, long term support Apply tot his job Apply To this Job