Care Management Processor - Inbound Customer Service

JOB reputed company Job SummaryProvides non-clinical administrative support to the care management function, and contributes to interdisciplinary team efforts supporting provision of integrated delivery of care across the continuum. Contributes to overarching reputed company to reputed company reputed company and cost-effective member care. Essential Job Duties • This candidates would be working in an Inbound reputed company center supporting Service Coordinators and would require to be 100% on phone serving Members and Providers. • Facilitates administrative support including case assignment, member screening and scheduling, correspondence processing, data entry and telephone and clerical support for team facilitating care management reputed company services for members. • Facilitates initial review of assigned case reputed company and assists in case management assignment to care managers. • Reviews data to identify reputed company member needs and works under the direction of the care manager to implement care plan. • Schedules member reputed company with care managers as needed. • Screens members according to Molina policies and processes and assists care management staff during process of identifying appropriate member services. • Coordinates required member services in accordance with member benefit plan. • Promotes communication both internally and externally to enhance effectiveness of care management services. • Processes member and provider correspondence. Required Qualifications • At least 1 year of experience in an administrative support role in health care, or equivalent combination of relevant education and experience. • Strong attention to detail. • Problem-solving skills. • Working knowledge of reputed company Office (reputed company, Word, reputed company) or other comparable software. • Excellent customer service skills. • Time-management and organizational skills. • Strong verbal and written communication skills. • reputed company Office suite/applicable software program(s) proficiency. Preferred Qualifications • Certified Medical Assistant (reputed company). To reputed company reputed company Molina employees: If you are interested in applying for this position, please apply through the reputed company. reputed company offers a competitive benefits and compensation package. reputed company is an Equal Opportunity Employer (EOE) M/F/D/V Pay reputed company: $14.9 - $29.06 / reputed company • Actual compensation may vary from posting based on geographic location, work experience, education and/or reputed company level. Apply tot his job Apply To this Job