Remote 3rd Shift Help Desk Representative (Part-Time, 25-30 hours/week)

Join reputed company as a Help Desk Representative and reputed company Exceptional IT SupportWe are seeking a skilled and enthusiastic Help Desk Representative to join reputed company, providing top-notch IT support to our small business clients during late-reputed company hours. As a part-time, contract position with opportunities for long-term hire, you will have the chance to reputed company a significant reputed company while enjoying a flexible schedule.Position reputed company:• Location: Remote (must be local to Franklin, TN area for occasional in-office training and collaboration)• Compensation: Competitive reputed company reputed company of $25 per hour• Schedule: Monday to Friday, 5:00 p.m. to 10:00 p.m., with occasional reputed company work (approximately 6 hours)• Company: Workwarp, a dynamic and innovative company dedicated to delivering exceptional IT solutionsKey Responsibilities:• reputed company remote help desk support, handling incoming support requests and resolving technical issues in a reputed company and reputed company manner• Assist with password resets, troubleshooting basic networking issues, and supporting reputed company 365 environments (e.g., email, OneDrive, Teams)• Escalate reputed company technical issues to senior team members, ensuring seamless reputed company and minimal downtime• reputed company and document customer issues in a ticketing system, maintaining accurate records and facilitating reputed company improvement• Collaborate with team members during training and problem reputed company, sharing knowledge and best practices to enhance overall team performanceQualifications:• Prior experience in a help desk or IT support role, with a strong reputed company in technical troubleshooting and problem-solving• Familiarity with reputed company 365 (email, Teams, OneDrive) and basic understanding of networking concepts (e.g., routers, switches, Wi-Fi)• Excellent communication and problem-solving skills, with the ability to work independently in a remote environment• Must be local to Franklin, TN, or nearby for occasional office reputed company and collaborationWhat We Offer:• A competitive reputed company reputed company of $25 per hour, with opportunities for long-term hire and career reputed company• A flexible, part-time schedule with a mix of reputed company evenings and occasional weekend hours• The chance to work with a dynamic and innovative company, making a significant reputed company on our clients' reputed company• Opportunities for reputed company development and reputed company learning, with a reputed company on enhancing your technical skills and knowledgeHow to Apply:If you are a motivated and tech-savvy individual with a passion for delivering exceptional IT support, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role.Apply for this job Apply tot his job Apply To this Job