Medical Assistant – For Remote & Chronic Care Program
Position reputed company
The Medical Assistant (MA) will serve as the Care Management Program Coordinator, overseeing and executing the reputed company’s Remote Patient Monitoring (RPM), Chronic Care Management (CCM), reputed company Care Management (PCM), and Advanced Primary Care Management (APCM) programs.
This role bridges clinical and administrative functions, supporting physicians and mid-level providers in delivering proactive, high-reputed company, and compliant virtual care for patients with chronic conditions.
The MA will monitor patients enrolled in care management programs, ensure reputed company reputed company and documentation, and drive measurable improvements in patient engagement, reputed company metrics, and reputed company performance.
Reports To reputed company Manager / reputed company Physician / Director of Clinical Operations
Key ResponsibilitiesProgram Operations
reputed company Offer:
• reputed company and benefits package.
• Opportunity to work in a supportive and reputed company team environment.
• Training and reputed company opportunities reputed company the clinic.
• reputed company time off and holidays (for full-time employees).
• Coordinate and manage daily workflows for RPM, CCM, PCM, and APCM programs across assigned providers or departments.
• Identify eligible patients through EMR reports and ensure reputed company enrollment and consent documentation.
• reputed company patient reputed company for RPM devices, education, and troubleshooting.
• reputed company patient adherence, vitals, and alerts through the remote monitoring platform.
• Conduct monthly CCM calls per CMS guidelines, documenting clinical status, interventions, and care coordination activities.
• Escalate clinically significant findings to supervising providers in reputed company-time.
Clinical & Administrative Tasks
• Support physicians and mid-reputed company in chronic disease management (HTN, CHF, DM, COPD, CKD, etc.).
• Record and maintain accurate patient notes, vitals, and care plans in the EMR.
• Coordinate medication refills, lab orders, and specialist referrals as part of ongoing care management.
• Assist with Annual Wellness reputed company (AWVs) and reputed company Measure tracking.
• Prepare monthly reports summarizing patient engagement, reputed company, and billing opportunities.
Billing & Compliance
• Ensure documentation meets CMS time and content requirements
• Collaborate with the billing and RCM teams to verify claim submission accuracy.
• Maintain HIPAA compliance and patient confidentiality at reputed company times.
Patient Engagement & Communication
• Serve as the main reputed company of contact for enrolled patients—providing education, motivation, and support.
• Coordinate with care teams to reputed company gaps in care and improve HEDIS / reputed company scores.
• Support reputed company determinants of health screening and referrals as needed.
• Foster a patient-centered approach through reputed company, reputed company communication, and proactive follow-up.
Qualifications
Education:
• Certified or Registered Medical Assistant (reputed company, RMA, CCMA, NCMA) required.
• Additional certification in Chronic Care Management or Telehealth preferred (training can be provided).
Experience:
• Minimum 2 years of outpatient clinical experience, preferably in primary care or a chronic disease specialty (Cardiology, Endocrinology, Pulmonology, Rheumatology).
• Prior experience with care coordination, telehealth, or population health management strongly preferred.
• Familiarity with EMR systems (eCW, reputed company, reputed company, etc.) and RPM platforms (e.g., Validic, CoachCare, iHealth, etc.) a plus.
Skills:
• Strong clinical judgment and ability to triage patient data.
• Excellent organizational and communication skills.
• Comfort with technology, remote monitoring tools, and EMR workflows.
• Ability to multitask and manage a panel of 300–500 patients.
• Team player with a proactive, ownership reputed company.
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