UX Writer, Vehicle Interface
About the position
The UX Writer for Vehicle Interface at General Motors is responsible for leading a team of UX writers to create user-centered content for vehicle interfaces across multiple brands and digital platforms. This role involves developing writing standards, collaborating with cross-functional teams, and ensuring the quality and effectiveness of in-vehicle content. The position emphasizes innovation in automotive software and service experiences, aiming to enhance user experience through clear and concise communication.
Responsibilities
• Lead and manage a team of UX writers responsible for creating clear, concise, and user-centered content for vehicle interfaces.
• Develop and maintain writing standards and guidelines for in-vehicle content, ensuring consistency and adherence to brand voice and tone.
• Collaborate with cross-functional teams, including designers, engineers, and product managers, to define and implement best practices for in-vehicle user experience.
• Provide guidance and mentorship to the UX writing team, fostering their professional growth and development.
• Conduct regular reviews and feedback sessions to ensure the quality and effectiveness of in-vehicle content.
• Drive the creation and maintenance of a content style guide specific to vehicle interfaces, covering terminology, microcopy, and interaction design principles.
• Stay up-to-date with industry trends and emerging technologies related to in-vehicle user experience and incorporate them into the team's work.
• Collaborate with localization teams to adapt and translate in-vehicle content for different markets and languages.
• Collaborate with external partners and vendors to ensure the delivery of high-quality content and adherence to writing standards.
• Stay informed about regulatory requirements and industry standards related to in-vehicle content and ensure compliance.
• Continuously evaluate and improve the team's processes and workflows to optimize efficiency and effectiveness.
Requirements
• Proven experience in UX writing, with a focus on vehicle interfaces and writing standards.
• Strong knowledge of UX writing principles, content design, and interaction design.
• Excellent writing and editing skills, with a keen eye for detail and the ability to simplify complex information.
• Proficiency in design tools and software used for creating and managing in-vehicle content.
• Strong understanding of user-centered design principles and methodologies.
• Ability to collaborate effectively with cross-functional teams and stakeholders.
• Excellent communication and presentation skills, with the ability to advocate for UX writing best practices.
• Strong analytical and problem-solving abilities, with a strategic mindset.
• Passion for user experience and a deep understanding of the role of content in enhancing the overall user experience.
Benefits
• Medical, dental, and vision insurance
• Health Savings Account
• Flexible Spending Accounts
• Retirement savings plan with company matching contributions
• Sickness and accident benefits
• Life insurance
• Paid vacation and holidays
• Tuition assistance programs
• Employee assistance program
• GM vehicle discounts
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