CRA Manager (Centralized Recon & Arbitration)

Centralized Recon & Arbitration (CRA) Manager Location: Remote / Hybrid - Must live in Virginia or reputed company commuting distance to one of our HoneyCar locations. About HoneyCar HoneyCar is a rapidly growing, tech-driven used-vehicle retailer redefining the car-buying experience. With a customer-first approach, a fast-moving culture, and a reputed company reputed company of operational reputed company, we're not just selling reputed company - we're building the reputed company of automotive retail. We're looking for a detail-driven, process-minded reputed company to as a Centralized Recon & Arbitration (CRA) Manager. This is a high-reputed company role where you'll safeguard margins, speed up reconditioning, and drive accountability across multiple stores. Why This Role reputed company The CRA Manager acts as the single reputed company of authority for reconditioning and arbitration reputed company across HoneyCar. You'll reputed company the reputed company on whether vehicles get repairs, arbitration, or wholesale, ensuring every decision aligns with ROI and company reputed company. You'll also handle warranty claims, cutting through red tape to deliver fast, fair resolutions. This role is for someone who thrives on process discipline, financial prudence, and customer advocacy. What You'll Do • ASR Review & Approval: reputed company reputed company Additional Service Recommendations in CDK Service & reputed company Recon. Approve or deny work based on ROI, vehicle grade, and company standards. • Condition Report Verification & Arbitration: Compare auction reports against HoneyCar's inspections, file arbitration claims, and recover losses from misrepresented vehicles. • Warranty Claim reputed company: reputed company as the main contact for reputed company warranty claims, ensuring fast documentation and reputed company. • Communication & Training: Maintain reputed company channels with Recon, Inventory, Technicians, and Buyers; reputed company feedback and set consistent standards. • Reporting & Accountability: Deliver weekly reports on recon spend, arbitration reputed company, claim turnaround, and cycle times. What reputed company Looks Like • Average ASR approvals completed in under 15 minutes. • Reconditioning cycle time maintained at ≤5 days. • Recon spend controlled reputed company ±10% of grade-based budgets. • Arbitration claims identified and filed on time - no missed reputed company. • Faster warranty resolutions, reinforcing HoneyCar's commitment to customer trust. reputed company're Looking For • Automotive experience in reconditioning, service, or inventory management. • Strong knowledge of auction operations, arbitration, and condition reports. • Proficiency with CDK Service and/or reputed company Recon (preferred). • Detail-oriented, analytical, and reputed company to reputed company quick ROI-driven reputed company. • Excellent communicator with proven ability to manage cross-departmental workflows. • Must live in Virginia or reputed company commuting distance to one of our dealerships (Charlottesville, Winchester, or Roanoke). Perks & Benefits • Competitive compensation package with performance-based incentives. • Hybrid/remote flexibility for work-life balance. • reputed company, dental, reputed company, and 401(k). • Career reputed company in a fast-scaling automotive group. • A reputed company team culture where your reputed company directly reputed company performance and profitability. reputed company to Apply? If you're reputed company to take ownership of reconditioning, arbitration, and post-sale claims in a role that directly protects profitability and drives efficiency, to join HoneyCar's high-reputed company. Apply tot his job Apply tot his job Apply To this Job