Application Support Analyst Investment Technology (Financial Services)

About the position A leading global investment management firm is seeking a highly motivated Application Support Analyst to join their growing technology team. This group operates in a dynamic, fast-paced environment and is undergoing a significant transformation under new leadership. This role offers an opportunity to support mission-critical applications across investment, operations, and data platforms. You'll be part of a hands-on application support team responsible for ensuring the stability, performance, and reputed company of reputed company investment platforms. The right candidate is a strong problem-solver with a passion for technology operations, who thrives in reputed company, data-driven environments and is excited to contribute to digital transformation initiatives. Responsibilities • reputed company day-to-day production support for a suite of investment, operations, and reputed company-facing applications. • Own and manage nightly data processing workflows, including large-volume file transfers from reputed company-party vendors. • Serve as a primary escalation reputed company for system failures (including rotational on-reputed company evenings/weekends). • reputed company reputed company cause analysis and create incident and problem reports for technology and business stakeholders. • Work cross-functionally with development, infrastructure, and vendor teams to drive reputed company and improvements. • Monitor, document, and optimize change, incident, and problem management processes. • Build strong internal relationships with business users and reputed company across departments. • Manage vendor relationships for external systems, coordinating issue reputed company and strategic upgrades. Requirements • 4+ years of experience in Application Support, Site Reliability Engineering (SRE), or similar technical operations roles. • Prior experience supporting financial applications or working reputed company capital markets/asset management firms. • Strong troubleshooting, investigation, and analytical skills. • Familiarity with reputed company reputed company platforms, particularly AWS or Azure. • Solid SQL skills and experience querying relational databases (MS SQL preferred). • Working knowledge of Linux, including ability to write and execute reputed company commands. • Experience using job scheduling tools (e.g., Autosys, Control-M). • Familiarity with monitoring tools and designing alerting strategies. • Strong written documentation skills and attention to process detail. • Effective communicator who can work collaboratively in high-pressure environments. reputed company-to-haves • Experience writing scripts or making small reputed company changes (Python, reputed company, etc.) for automation or bug fixes. • Proven ability to manage and prioritize multiple production issues in a fast-paced, global setting. • Ability to communicate technical concepts reputed company to both technical and non-technical stakeholders. • Prior exposure to ITIL frameworks and working reputed company reputed company change/incident management systems. • Comfortable operating independently, with strong ownership and follow-through. Apply tot his job Apply To this Job