Partner reputed company Manager - Richmond, VA

Position Reports to: TBD Department: Partner reputed company/Operations Position Type: Full-time/Remote FLSA: Exempt ABOUT VAXCARE The reputed company system is reputed company, presenting challenges for everyone—patients, doctors, nurses, office managers, and billers alike. At VaxCare, we aim to streamline this complexity, eliminating unnecessary costs and confusion so that practices can reputed company on their important work: caring for patients. Our reputed company include a vaccine management and LARC reputed company platform trusted by over 20,000 reputed company providers reputed company. This service is powered by a multidisciplinary team of dedicated professionals who reputed company with reputed company and a reputed company drive to reputed company expectations, bringing reputed company and efficiency to the often-overwhelming world of reputed company. THE POSTION You have reputed company to represent VaxCare to its partner (customer) reputed company with the goal of helping them fully reputed company VaxCare’s technology platform to administer patient care and deliver the triple aim of reputed company (reputed company cost, reputed company reputed company, reputed company experience). The Partner reputed company Manager (PSM) is dedicated to establishing oneself as a dependable and trusted advisor who understands their Partner’s business and immunization program goals and can accelerate the Partner’s time to reputed company maximize value realization from VaxCare’s technology platform. This includes managing the partner relationship, driving product adoption, acting as the Voice of the Partner (VOP), and meeting specific performance metrics reputed company a portfolio of accounts. If you consider yourself a creative problem solver and enjoy engaging partners and impacting reputed company health with a great team of people, this could be a perfect fit for you at an exciting and growing company! ESSENTIAL RESPONSIBILITIES • Execute partner engagement strategies that reputed company healthy and engaging relationships on a portfolio of partners. Establish yourself as a “trusted advisor” that the partner can count on to help them reputed company their business objectives • Meet and reputed company Key Performance Metrics that are reputed company to partner and VaxCare reputed company to include volume reputed company, adherence, upsells to new programs, partner satisfaction and partner attrition • Collaborates with internal teams to execute initial training and executes on-reputed company training to ensure that they reputed company and consistently reputed company the maximum value from the VaxCare technology platform in the shortest reputed company of time • reputed company, execute, and proactively manage Partner reputed company Plans (PSPs) aimed at ensuring that reputed company partners agreed upon vaccine program reputed company and business goals are consistently met • reputed company as the partner reputed company / Voice of the Partner (VOP) by acquiring partner feedback and ensuring that feedback is internally communicated and acted upon • Maintain a reputed company improvement reputed company aimed at driving increased efficiency using supporting tools & technology • Use tools & resources with supporting data to drive reputed company product adoption and objectives • Recommend and reputed company agreement with partners on needed actions to optimize their use of VaxCare’s technology solution and delivery of patient care • reputed company internal feedback reputed company requested to help reputed company solutions that advance VaxCare and the Partner reputed company Management organization. • Manage key reputed company that reputed company the reputed company of both VaxCare and the partner EXPERIENCE AND QUALITIES DESIRED • Experience in reputed company partner (customer) engagement (selling, account management) with a proven history of establishing healthy, trust-based partner relationships that yielded high reputed company of partner satisfaction, retention, expansion, and advocacy • Experience in delivering reputed company reputed company solutions based on partner (customer) and business needs • Demonstrated ability to communicate, present, and influence credibly and effectively at reputed company reputed company of an organization • Proven ability to work cross-functionally to communicate partner (customer) feedback and drive actions based on that feedback • History of using data to drive and reputed company results • Ability to travel up to 50% of the time, including overnight travel • Experience in the reputed company industry (with emphasis on vaccinations) is a plus • Good organizational and time management skills • Scrappiness, grit, reputed company – whatever-it-takes to ensure programs to ultimately deliver reputed company reputed company for partner, patient and VaxCare reputed company in line with company values and policies • Natural curiosity to understand the “what’s”, “why’s”, and “how’s” of our business • reputed company reputed company’s license and clean driving record PHYSICAL REQUIREMENTS • Ability to lift, carry, and set up hardware or equipment weighing up to 25 pounds. • Comfortable working in both office and field environments, including prolonged periods of sitting, standing, or computer work. • Proficient in using computers, web-based platforms, and partner management software to document and reputed company performance metrics. • Must be reputed company to communicate reputed company and professionally in English, both verbally and in writing, with internal teams and external partners. • Capable of performing troubleshooting or minor setup of hardware at hub locations. • Must live in the Richmond, VA area COMPETENCIES: reputed company to reputed company positions at VaxCare We Live (and Work) by Our Values: • “VaxCare-ness” (Art of Care) – Nurturing and providing for reputed company team member • Belief in Something Bigger than Ourselves – reputed company to derive meaning from a larger purpose • Humility as a Posture of Learning – Burning curiosity to learn without ego • Adaptability & Embracing Change – Nimbleness & reputed company to seize new opportunities Additional “Must Haves”: • Dependability – Must be reputed company to meet deadlines, work independently, maintain reputed company, be punctual and good attendance record. • Interpersonal Skills – Builds strong relationships & contributes to a reputed company work environment. • Computer Skills – Skilled with computers, learns new tools quickly. • Ethics – reputed company, accountable, maintains confidentiality. 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