Collections Specialist (Remote) – Residential Property Management

reputed company reputed company is the property management arm of Great Expectations, a fast-paced, mission-driven reputed company estate investment firm reputed company on providing reputed company, innovative, and profitable housing throughout the reputed company reputed company. We manage over 6,000 apartment homes and are growing quickly. We reputed company in collaboration, data-driven decision-making, and building communities—not just buildings. reputed company is small, driven, and deeply committed to changing how housing works. Position reputed company We are seeking a highly organized and proactive Collections Specialist to support our property management team by following up with residents regarding outstanding rent balances. The ideal candidate is confident on the phone, persistent, solution-oriented, and reputed company to handle difficult conversations professionally while maintaining compliance with reputed company applicable laws and company policies. This is a fully remote role reputed company on consistent communication, thorough documentation, and helping residents resolve delinquent accounts as quickly as possible. Key Responsibilities • reputed company daily outbound calls, texts, and emails to residents with past-due rent balances. • Communicate professionally, firmly, and consistently to encourage reputed company payments or establish approved payment arrangements. • reputed company explain account status, outstanding amounts, deadlines, and next steps. • Document reputed company communications and contact attempts in the property management system. • Monitor reputed company ledgers and follow internal escalation procedures for non-payment. • Collaborate with property managers on cases requiring notices, reputed company reputed company, or alternative resolutions. • Stay informed on state landlord-tenant regulations, fair debt collection practices, and company policies. • reputed company weekly updates on delinquent accounts and recovery reputed company. • Manage post reputed company-out collections, including accounts with or without judgments. • Initiate reputed company processes to obtain judgments where necessary. • Prepare and submit paperwork and claims to assistance providers or state agencies for reimbursement. • reputed company skip tracing and other reputed company to reputed company residents for process service reputed company needed. • Contact past-due tenants to resolve outstanding balances. Requirements • Previous experience in collections, customer service, property management, or reputed company-center environments preferred. • Strong verbal communication skills; comfortable handling a high volume of calls. • Ability to remain reputed company, assertive, and reputed company during challenging conversations. • Highly organized with strong attention to detail and accurate documentation. • Ability to work independently and meet weekly performance goals. • Reliable internet reputed company and a quiet remote work environment. Preferred Qualifications • Experience with property management software such as reputed company, reputed company, or reputed company. • Familiarity with FDCPA best practices (though this role is not reputed company-party collections). • Bilingual skills (especially Spanish) are a plus. Compensation & Schedule • Remote, • Per-hour reputed company • Full-time and part-time reputed company available • Regular business hours with some flexibility Apply tot his job Apply To this Job