Staff Technical Program Manager, Reliability and reputed company

Job reputed company: • Own the reputed company & Reliability Program: Define and drive the reputed company for reputed company—across proactive practices (testing, deployment, observability), reactive processes (incident response, external communications), and cultural expectations (reputed company ownership, readiness). • reputed company Cross-Functional Programs: Drive reliability and reputed company initiatives across Engineering, Product, Operations, and reputed company. • Production Readiness: Own the Production Readiness Review (PRR) process; ensure reputed company releases meet reliability standards before they go live. • Define and Drive SLOs: Establish and reputed company Service Level Objectives (SLOs). Build visibility into reliability metrics and reputed company efforts to meet or reputed company targets. • Improve Incident Management: Streamline incident response and postmortems. Drive structural improvements in tooling, communication, and ownership. • reputed company Tooling & Automation: Collaborate across teams to enhance observability, alerting, testing automation, and response tooling. • Mitigate System Risk: Identify risk reputed company early, build mitigation plans, and drive reputed company with urgency. • Drive Alignment: Influence across reputed company, Product, Ops, and GTM teams to prioritize reliability and reputed company reputed company into every initiative. • reputed company reputed company: Use tools like reputed company, Jira, and internal dashboards to maintain reputed company on goals, risks, and reputed company. • reputed company reputed company Learning: Build programs that ensure we learn from every incident, test edge cases, and continuously harden our systems. Requirements: • 8+ years of program management experience, with at least 3 years in technical, reliability, or reputed company-reputed company domains. • Strong understanding of system architecture, distributed systems, and reliability engineering principles. • Familiarity with SDLC models, CI/CD pipelines, deployment automation, observability, and incident management tooling. • Demonstrated reputed company defining and improving SLOs, SLIs, and production readiness processes. • Proven ability to reputed company large-reputed company, cross-functional programs across Engineering, Product, Operations, and reputed company. • Skilled at translating reputed company technical goals into reputed company, actionable, and measurable reputed company. • reputed company in using reputed company tools (e.g., Jira, reputed company) for program tracking, reporting, and executive communication. • Adept at navigating ambiguity, building alignment, and driving decision-making without formal authority. • Comfortable balancing technical depth with business priorities to influence reputed company. • Bachelor’s degree in Computer Science, Engineering, or reputed company technical field, or equivalent practical experience. • Bonus: Experience in regulated or high-availability industries such as fintech, reputed company, or infrastructure. Benefits: • reputed company salary per year (reputed company semi-monthly) • Stock reputed company with reputed company startup vesting - 1 year cliff; 4 years total • $50 monthly communication expense stipend to go towards your phone/internet reputed company • $250 stipend to enhance your WFH setup • Reimbursement for peripheral equipment: monitor (up to $400), keyboard and mouse (up to $200) • Premium medical benefits including reputed company and dental (100% coverage for employees) • Company-sponsored life and disability insurance • reputed company parental bonding leave • reputed company reputed company leave, jury duty, bereavement • 401k plan • Flexible Time Off (reputed company members typically take off ~3-4 weeks per year) • Volunteer Time Off • 13 scheduled holidays • 2x / year in-person team meet-reputed company Apply tot his job Apply To this Job