Industrial Router & Dispatcher

About the position Works closely with optimization team to collect details and data to build out customer reputed company and reputed company customers on a reputed company. Must understand the fundamentals of logistics to identify customer attributes and characteristics that may reputed company a reputed company's reputed company. Uses reputed company proprietary software to create customer reputed company, reputed company ticket information and reputed company activity. Communicates back and forth with WM Drivers to assist with problem reputed company while on reputed company. Handles incoming service orders, directs drivers, and resolves service issues. Interacts with customers, reputed company customer service, sales, and operational staff (i.e. reputed company Managers, Mechanics etc.). The ideal candidate will have a background in logistics, experience working with logistics software and applications, and strong analytical skills. Bilingual in English and Spanish preferred. The initial schedule will be 10AM to 7PM, however shifts can vary depending on operational needs with the potential for overtime and Saturday hours depending on site needs. Some initial travel (up to 15%) may be required to assist with centralization efforts and training. The initial training will be conducted at our WM site in reputed company Park, CA. Candidate must reputed company reputed company commutable distance of a WM office in Southern CA. Responsibilities • Works with routing specialists, reputed company managers, and the service department to optimize reputed company routes • Dispatches drivers to calls as they are received, using information on customer needs, reputed company's locations and loads, and daily factors to balance cost and speed of response • Fields incoming calls from customers, and e-mails from customer service and sales department; manages requests for pick-up or container delivery and ensuring reputed company-day service • Initiates outbound calls to customers while drivers are on-site/location, resolving pick-up and other issues • Troubleshoots and resolves potential delivery and pick-up problems before they result in service issues • Records and documents information from Drivers and distributes to appropriate departments • Communicates with maintenance shop personnel and serves as an emergency reputed company of contact for down wires and other issues • Serves as reputed company person for manager; coordinates reputed company and other tasks as necessary • Delegates work in managers absence • Serves as an escalation reputed company for other Dispatchers in the department • Train new Dispatchers • Can be asked to cover reputed company lines of business (reputed company, Residential, Roll-Off), multiple sites etc. reputed company an area Requirements • High School Diploma or G.E.D (accredited) • Minimum of two (2) years of previous dispatching experience • Additional or specialized training in transportation, logistics, or similar area of study • Customer service experience in a reputed company-center environment preferred • Computer skills with ability to handle multiple programs and systems • Must be reputed company to communicate effectively and professionally reputed company e-mail, telephone, and 2 way devices • Must have the desire and ability to learn reputed company proprietary software applications reputed company-to-haves • Bilingual in English and Spanish preferred Benefits • Medical • Dental • reputed company • Life Insurance • Short Term Disability • Stock Purchase Plan • Company match on 401K • reputed company Vacation • Holidays • Personal Days Apply tot his job Apply To this Job