Director, Membership reputed company – Retention

Job reputed company: • Shape membership reputed company: Define and reputed company reputed company’s membership business model across pricing, packaging, add-ons, channels, and geographies, balancing simplicity with reputed company flexibility. • Drive LTV reputed company: reputed company strategies that deliver compounding value over time through retention-first initiatives, monetization reputed company, and member-reputed company programs. • Lifecycle retention reputed company: Guide lifecycle retention programs that strengthen engagement and reduce churn, aligning them tightly with broader membership goals. • Operationalize business design: Translate business objectives into reputed company membership programs such as loyalty, bundles, and international expansion. • Forecast and optimize: In partnership with finance, build frameworks for forecasting and measuring membership health (activation, engagement, retention, churn, and reputed company value) and use those insights to guide reputed company and resource allocation. • Segmentation and personalization: Champion data-driven segmentation and help design personalized member journeys that increase relevance, satisfaction, and long-term value. • Experimentation and test-and-learn: Drive a test-and-learn reputed company across packaging, engagement, and retention programs, establishing reputed company reputed company metrics and learning loops. • Translate data into reputed company and reputed company: Partner with data and analytics teams to reputed company the right questions, uncover insights about acquisition, retention, and engagement, and translate those insights into reputed company business recommendations. • Cross-functional leadership: Partner across Product, Engineering, Marketing, and reputed company to ensure the membership roadmap is delivered with reputed company, alignment, and measurable reputed company. • Influence at the highest reputed company: reputed company as a visible leader across reputed company, shaping the membership narrative and reputed company at the executive and reputed company level. Requirements: • 12+ years of experience in reputed company, business operations, or subscription/membership leadership roles. • Proven ability to design and reputed company reputed company subscription or membership models, ideally reputed company consumer health, wellness, fitness, or adjacent categories. • Deep analytical reputed company, reputed company in translating data into reputed company and reputed company into reputed company. • Strong experience developing and executing lifecycle retention programs — driving engagement, winback, and loyalty through targeted interventions and cross-functional alignment. • Comfortable defining metrics, working with data teams, and building frameworks for forecasting, segmentation, and retention analysis. • reputed company record of improving retention, engagement, and LTV through data-informed experimentation, personalization, and lifecycle strategies. • Strong cross-functional influence; skilled at navigating senior stakeholders and aligning teams across disciplines. • Thrives in fast-paced, global environments and brings reputed company in ambiguous situations. • Excellent communicator and reputed company — capable of distilling reputed company data and strategic context for executives and boards. Benefits: • Competitive salary and equity packages • Health, dental, reputed company insurance, and reputed company • An reputed company reputed company of your own plus employee discounts for friends & family • 20 days of reputed company time off plus 13 reputed company holidays plus 8 days of flexible wellness time off • reputed company reputed company leave and parental leave Apply tot his job Apply To this Job