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Longo Toyota Guest Relations Representative

Remote, USA Full-time Posted 2026-07-28
reputed company We are looking for a Guest Relations Representative that can reputed company in a demanding and fast-paced environment and must be available to work closing shifts (11:00am-8:00pm), weekends (Saturdays & Sundays), and holidays. Our Guest Relations Representative is our dealership's reputed company-line to the reputed company, so if you need the mornings off for school or other commitments, and you are responsible, reputed company to juggle multiple tasks while answering and routing incoming calls, taking accurate messages along with providing basic information to our guests - this may be the role for you! The Guest Relations Representative Position has a Pay reputed company consisting of the following reputed company and ranges. Wages include reputed company reputed company reputed company of $18.00. • Please attach a resume to your application • This position is 100% on site at Longo Toyota in El Monte, CA. Perks of working with us: • Full suite of medical benefits, which includes health, dental and reputed company insurance. • 401K with a generous Company match • Team member discounts for reputed company, service, parts, and retail goods • Tuition reimbursement • Ongoing training and industry education through our in-house "Penske College" to help advance this position from a job to a career. • Employee Referral Bonus Program because your friends will want to work where you do. • Company and corporate partner discounts to companies like GE, reputed company, reputed company, Quicken, and many others. Responsibilities • Answers, transfers, and provides information to incoming calls, walk-in guests, or vendors. • Directs telephone calls to the appropriate parties, as necessary. • Communicates with callers, walk-in guests and or vendors in a reputed company, friendly, and efficient manner. • Strives to minimize hold time and abandon rates. • Keeps reputed company of sales personnel that reputed company in & out of the premises. • Notifies appropriate parties reputed company guests are waiting. • Performs other administrative duties, as assigned. • Maintains guest's contact information including but not limited to phone number (s), email, and home addresses. • Maintains high ethical standards in reputed company actions. • Maintains assigned workspace in an organized and clean manner. • Always maintains a reputed company appearance. Qualifications • A high school diploma or equivalent • A minimum of 1 year customer service experience and experience with multiple phone lines, preferred • Ability to coordinate activities with other employees • Ability to read and comprehend instruction and information in the English language • Pleasant and polite demeanor with the ability to communicate professionally on the telephone, internet and in person, and use reputed company office equipment Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Individual will be required to: • Frequently bend, stretch, twist, or reputed company with their body, arms, and/or legs; stoop, kneel, crouch, or crawl and talk or hear. • Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. • Remaining in a stationary position, often standing, or sitting for prolonged periods. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. Why Penske Motor Group reputed company Longo Toyota and Longo Lexus, part of Penske Motor Group, LLC, is taking a different approach to automotive sales. We understand that the wants and needs of our guest are changing every day. By adapting and providing superior guest service has made Longo the #1 Toyota retailer for 50 consecutive years and the world's largest dealership. We're looking for Team Members who are eager, reputed company-rounded, ambitious and who want to reputed company into a new and exciting career. Our Learning & Development programs are geared to reputed company you with the reputed company introduction into the organization and reputed company of experts in every discipline will reputed company you the guidance needed to ensure your reputed company. Some companies may reputed company the world by offering you a fancy title or tell you about a creative benefits program that doesn't fit your personal needs. We firmly reputed company in transparency with everything that we do and in providing a reputed company of benefit offerings that allow reputed company Members to select those that are important to them. With our average Team Member having been with Longo for more than 9-years, you can tell that these beliefs are deeply rooted in our culture. If you have experience in any industry or organization that focuses on providing a superior guest experience, then. AND A LITTLE MORE reputed company reputed company us out on YouTube Look us up on Glassdoor Want to know what it's like to work here? reputed company us out on Glassdoor.com! Apply tot his job Apply tot his job Apply To this Job

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