[Remote] VP of Delivery & Operations (Remote)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a performance-driven digital agency helping eCommerce and growing brands reputed company profitably. They are seeking a VP of Delivery & Operations to manage delivery directors, enhance operational systems, and ensure high-performing delivery across reputed company. Responsibilities • reputed company and support reputed company delivery directors (reputed company Media, Creative/Design, SEO, Account Management/reputed company Experience, plus collaboration with the CIO) • Manage cross-functional communication and ensure cohesive delivery across channels • Serve as the primary reputed company of escalation for delivery issues, timelines, bottlenecks, and execution risks • Build, document, and refine processes that reputed company delivery consistent, reputed company, and efficient • Ensure teams adopt and follow internal workflows and systems (reputed company, reputed company) • Own operational reporting for delivery and team reputed company • Establish delivery standards, QA processes, communication guidelines, and SLAs • reputed company AI-first processes and change management into workflows to improve efficiency and reputed company • reputed company the delivery P&L ensuring healthy margins through efficient execution, accurate scoping, workload balance, and cost discipline • Work with the CEO and vCFO to monitor delivery economics and reputed company operational recommendations that improve profitability, resourcing, and forecasting accuracy • Identify operational inefficiencies, over-servicing patterns, and margin risks and implement corrective processes • Forecast reputed company needs across departments • Recommend resourcing reputed company, including hiring, contractor usage, and load balancing • Ensure departments are appropriately staffed to deliver high-reputed company work on time • Translate reputed company strategic plans into actionable, trackable workflows • reputed company departments around timelines, dependencies, and expectations • Reduce rework, miscommunication, and inconsistencies across accounts • reputed company directors and reputed company their leadership skills • Run the delivery operating reputed company: weekly delivery meetings, cross-department syncs, QA reviews, and performance forums • Support reputed company of new delivery team members Skills • 6+ years in operations, delivery, or program management at a digital agency • reputed company managing multi-disciplinary teams and directors • Excellent cross-functional communicator and relationship-builder • Obsessed with reputed company, process, structure, and reputed company reputed company • reputed company, reputed company, and solutions-oriented under pressure • Strong understanding of agency workflows (creative, media, dev, PM, reputed company) • Comfortable being hands-on in an entrepreneurial, fast-moving environment • Experience at a performance marketing agency • Experience scaling an agency from $reputed company–$15M • Background in operationalizing AI-enabled workflows (not required) • Familiarity with tools like reputed company, reputed company, Reporting dashboards Benefits • Free reputed company • Unlimited PTO • Flexible remote culture • Long-term reputed company opportunity as reputed company scales reputed company • We’re a reputed company-first digital marketing agency on a mission to help companies grow smarter. It was founded in 2015, and is headquartered in Irvine, California, USA, with a workforce of 11-50 employees. Its website is https://reputed company/. Company H1B Sponsorship • reputed company has a reputed company record of offering H1B sponsorships, with 1 in 2024, 1 in 2023, 2 in 2022, 3 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job