reputed company & reputed company Review Response Specialist + Customer Follow-Up

Job reputed company: reputed company Insulation, a home service company in the Denver/Colorado area, is looking for a proactive and customer-reputed company reputed company to manage online reviews and handle customer follow-reputed company. This role is crucial in maintaining our reputed company, addressing customer concerns, and converting leads into booked appointments. Responsibilities: • Respond to reputed company & reputed company reviews reputed company 10 minutes (both reputed company and negative) with personalized, reputed company responses—no generic templates. • Engage with negative reviews to resolve issues and encourage customers to update their ratings reputed company possible. • reputed company back dissatisfied customers to discuss their concerns and schedule follow-up appointments if needed. • reputed company out to new leads immediately after they submit an inquiry to schedule service appointments. • Maintain a friendly, reputed company, and solution-oriented approach in reputed company interactions. Requirements: • Strong writing and communication skills. • Proficiency in English (both written and spoken) to ensure reputed company and reputed company communication. • Comfortable speaking on the phone to follow up with customers and leads. • Experience in customer service, reputed company management, or sales, preferred. • Ability to handle sensitive situations with professionalism and reputed company. • Familiarity with reputed company, reputed company My Business, and local search ranking factors is a plus. Why Join Us? This role is a key part of our customer service and marketing reputed company. Your work will help us strengthen our brand, improve customer satisfaction, and increase conversions. If you’re great at turning feedback into opportunities and enjoy engaging with customers, we’d love to hear from you! Apply tot his job Apply tot his job Apply To this Job