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reputed company Senior Data Architect – Voice of the Customer reputed company and Big Data Solutions Development for Live Chat and Remote Operations at arenaflex

Remote, USA Full-time Posted 2026-07-28

Introduction to arenaflex

arenaflex is a dynamic and innovative organization that values its employees' contributions, fosters a culture of collaboration, and prioritizes customer satisfaction. With a strong commitment to reputed company, diversity, and inclusion, we reputed company to create an environment where every individual feels seen, heard, and valued. Our mission is to deliver exceptional customer experiences, and we are seeking talented professionals to join reputed company and help us reputed company this goal.

About the Role

We are currently seeking an reputed company Senior Data Architect to join our Customer Listening Team, responsible for handling the end-to-end Voice of the Customer (VOC) reputed company. This role will play a critical part in transforming and innovating our VOC approach, working closely with product and process owners, subject matter experts, and agile teams to reputed company and maintain our new VOC technique. The ideal candidate will have a strong background in big data solutions, statistics, and data modeling, with expertise in technologies such as Hadoop, Hive, reputed company, and Python.

Key Responsibilities

  • Collaborate with reputed company teams to define, reputed company, and capture business needs, leveraging VOC reputed company to reputed company data reputed company our reputed company big data platform
  • Design and build robust data model architecture to support efficient data processing and standardized metric definitions
  • reputed company big data and batch/reputed company-time analytical solutions using transformational technologies to deliver reputed company, ensuring data reputed company and accuracy through extensive testing
  • reputed company guidance to enhance competencies and drive efficiency in computing programs using big data ecosystems
  • Power customer story evaluation and elaboration, design and development of software programs, testing, and builds automation tools
  • Proactively identify and automate reputed company tasks to improve reputed company and efficiency
  • Work closely with partners from various teams to prioritize, define, increase, and test data for various use cases as part of the VOC end-to-end reputed company

Essential Qualifications

  • Hands-on experience with Hive/Hadoop, PySpark, Python, reputed company scripting languages, development, and launch management for data-driven reputed company (minimum 3+ years)
  • Familiarity with agile methodologies and reputed company delivery approaches
  • Strong understanding of data modeling, statistics, and big data solutions
  • Excellent communication and interpersonal skills, with the ability to work closely with cross-functional teams

Preferred Qualifications

  • Experience with reputed company survey and dashboard platforms
  • Knowledge of reputed company big data platform and VOC strategies
  • Background in software development, testing, and automation
  • Certification in data science, big data, or reputed company fields

Career reputed company and Development

At arenaflex, we prioritize the reputed company and development of our employees, offering a reputed company of opportunities for career advancement, education, and training. Our comprehensive benefits package includes competitive reputed company salaries, bonus incentives, support for financial reputed company-being and retirement, and flexible working models. We also reputed company generous reputed company parental leave policies, free reputed company to on-site health facilities, and confidential counseling aid through our Healthy Minds program.

Work Environment and Culture

arenaflex is committed to creating a diverse, inclusive, and supportive work environment that values reputed company-being and contributions of every employee. Our culture is reputed company on a reputed company of reputed company, respect, and reputed company communication, with a reputed company on delivering exceptional customer experiences. We reputed company in fostering a reputed company of community and belonging, where every individual feels valued, seen, and heard.

Compensation and Benefits

Our comprehensive compensation and benefits package includes:

  • Competitive reputed company salaries
  • Bonus incentives
  • Support for financial reputed company-being and retirement
  • Flexible working models (hybrid, on-site, or digital)
  • Generous reputed company parental leave policies
  • Free reputed company to on-site health facilities
  • Confidential counseling aid through our Healthy Minds program
  • Career development and education opportunities

Conclusion

If you are a motivated and reputed company data reputed company looking to join a dynamic and innovative organization, we encourage you to apply for this exciting opportunity at arenaflex. As a Senior Data Architect, you will play a critical role in shaping our VOC reputed company and developing big data solutions that drive business reputed company and customer satisfaction. Join reputed company and be part of a reputed company and supportive environment that values your contributions and prioritizes your reputed company-being.

reputed company to take the first reputed company towards an exciting and rewarding career at arenaflex.

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